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Customers' willingness to disclose personal information throughout the customer purchase journey in retailing : the role of perceived warmth
Aiello, Gaetano; Donvito, Raffaele; Acuti, Diletta; … - In: Journal of retailing 96 (2020) 4, pp. 490-506
Persistent link: https://www.econbiz.de/10012495486
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I, chatbot! : the impact of anthropomorphism and gaze direction on willingness to disclose personal information and behavioral intentions
Pizzi, Gabriele; Vannucci, Virginia; Mazzoli, Valentina; … - In: Psychology & marketing 40 (2023) 7, pp. 1372-1387
Persistent link: https://www.econbiz.de/10014291927
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Branding in the time of virtual reality : are virtual store brand perceptions real?
Pizzi, Gabriele; Vannucci, Virginia; Aiello, Gaetano - In: Journal of business research : JBR 119 (2020), pp. 502-510
Persistent link: https://www.econbiz.de/10012417036
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Privacy concerns and justice perceptions with the disclosure of biometric versus behavioral data for personalized pricing tell me who you are, I'll tell you how much you pay : onsu...
Pizzi, Gabriele; Vannucci, Virginia; Shukla, Yupal; … - In: Journal of business research : JBR 148 (2022), pp. 420-432
Persistent link: https://www.econbiz.de/10013325503
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Why do you care about me? : the impact of retailers' customer care activities on customer orientation perceptions and store patronage intentions
Vannucci, Virginia; Dasmi, Costanza; Nechaeva, Olga; … - In: Journal of retailing and consumer services 73 (2023), pp. 1-14
Persistent link: https://www.econbiz.de/10014303155