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~person:"Verhoef, Peter C."
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Beziehungsmarketing
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Verhoef, Peter C.
Bruhn, Manfred
332
Homburg, Christian
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Pepels, Werner
180
Kotler, Philip
171
Huber, Frank
164
Meffert, Heribert
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Wiedmann, Klaus-Peter
137
Bauer, Hans H.
132
Kumar, V.
105
Belz, Christian
102
Diller, Hermann
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Tomczak, Torsten
89
Esch, Franz-Rudolf
82
Herrmann, Andreas
81
Ahlert, Dieter
79
Kleinaltenkamp, Michael
79
Burmann, Christoph
75
Krafft, Manfred
72
Kreutzer, Ralf T.
72
Wirtz, Bernd W.
71
Sheth, Jagdish N.
65
Sträßer, Anne-Katrin
65
Heinemann, Gerrit
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Silberer, Günter
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Backhaus, Klaus
60
Kuß, Alfred
60
Fritz, Wolfgang
59
Stauss, Bernd
59
Albers, Sönke
54
Han, Heesup
53
Hollebeek, Linda D.
50
Reinecke, Sven
50
Kirchgeorg, Manfred
47
Olbrich, Rainer
47
Piller, Frank T.
47
Swoboda, Bernhard
47
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46
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Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
7
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
5
ERIM report series research in management
4
Journal of retailing
4
Journal of marketing
3
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ECONIS (ZBW)
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USB Cologne (EcoSocSci)
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1
Customer value management : some reflections and future trends : [73. Sitzung vom 16. März 2011 in Düsseldorf]
Verhoef, Peter C.
-
2012
Persistent link: https://www.econbiz.de/10009533687
Saved in:
2
The effects of customer equity drivers on loyalty across services industries and firms
Ou, Yi-Chun
;
Verhoef, Peter C.
;
Wiesel, Thorsten
- In:
Journal of the Academy of Marketing Science
45
(
2017
)
3
,
pp. 336-356
Persistent link: https://www.econbiz.de/10011684991
Saved in:
3
Recasting the customer experience in today's omni-channel environment
Melero, Iguácel
;
Sesé, F. Javier
;
Verhoef, Peter C.
- In:
Universia business review : UBR
(
2016
)
50
,
pp. 18-37
Persistent link: https://www.econbiz.de/10011686074
Saved in:
4
Customer acquisition strategies : a customer equity management perspective
Peters, Kay
;
Verhoef, Peter C.
;
Krafft, Manfred
- In:
Handbook of research on customer equity in marketing
,
(pp. 227-264)
.
2015
Persistent link: https://www.econbiz.de/10010483483
Saved in:
5
The role of consumer confidence in creating customer loyalty
Ou, Yi-chun
;
Vries, Lisette de
;
Wiesel, Thorsten
; …
- In:
Journal of service research : JSR
17
(
2014
)
3
,
pp. 339-354
Persistent link: https://www.econbiz.de/10010393226
Saved in:
6
Customer engagement as a new perspective in customer management
Verhoef, Peter C.
;
Reinartz, Werner J.
;
Krafft, Manfred
- In:
Journal of service research : JSR
13
(
2010
)
3
,
pp. 247-252
Persistent link: https://www.econbiz.de/10008652136
Saved in:
7
Special issue: Customer engagement
Verhoef, Peter C.
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10008652137
Saved in:
8
For new customers only : a study on the effect of acquisition campaigns on a service company's existing customers' CLV
Lhoest-Snoeck, Sietske
;
Nierop, Johannes Erjen Maurice van
- In:
Journal of interactive marketing : a quarterly …
28
(
2014
)
3
,
pp. 210-224
Persistent link: https://www.econbiz.de/10010403991
Saved in:
9
Successful customer value management : key lessons and emerging trends
Verhoef, Peter C.
;
Lemon, Katherine N.
- In:
European management journal
31
(
2013
)
1
,
pp. 1-15
Persistent link: https://www.econbiz.de/10009732796
Saved in:
10
Customer value management : an overview and research agenda
Verhoef, Peter C.
;
Doorn, Jenny van
;
Dorotic, Matilda
- In:
Marketing : journal of research and management
3
(
2007
)
2
,
pp. 105-120
Persistent link: https://www.econbiz.de/10003585098
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