//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Verhoef, Peter C."
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Managing the shopping center a...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Consumer behaviour
55
Konsumentenverhalten
55
Beziehungsmarketing
28
Relationship marketing
28
Customer satisfaction
16
Kundenzufriedenheit
16
Distribution channel
11
Vertriebsweg
11
Einzelhandel
9
Retail trade
9
Online retailing
8
Online-Handel
8
Dienstleistungsqualität
7
Service quality
7
Brand management
6
Kundenbindungsprogramm
6
Loyalty program
6
Markenführung
6
Marketing management
6
Marketingmanagement
6
E-commerce
5
Electronic Commerce
5
Internet
5
Internet marketing
5
Online-Marketing
5
Marketing theory
4
Marketingtheorie
4
Mobile communications
4
Mobilkommunikation
4
Netherlands
4
Niederlande
4
Retailing
4
Bio-Lebensmittel
3
Category Management
3
Category management
3
Customer relationship management
3
Customer value
3
Direct marketing
3
Direktmarketing
3
Estimation
3
more ...
less ...
Online availability
All
Undetermined
20
Free
19
Type of publication
All
Article
42
Book / Working Paper
21
Type of publication (narrower categories)
All
Article in journal
41
Aufsatz in Zeitschrift
41
Arbeitspapier
9
Working Paper
9
Graue Literatur
4
Non-commercial literature
4
Aufsatz im Buch
1
Book section
1
Hochschulschrift
1
Thesis
1
more ...
less ...
Language
All
English
62
German
1
Author
All
Verhoef, Peter C.
Han, Heesup
133
Mattila, Anna S.
120
Belk, Russell W.
114
Huber, Frank
105
Phau, Ian
104
Grunert, Klaus G.
102
Bauer, Hans H.
95
Homburg, Christian
95
Herrmann, Andreas
89
Lusk, Jayson L.
85
Wiedmann, Klaus-Peter
85
Usman, Osly
84
Foxall, Gordon R.
82
Khare, Arpita
82
Gierl, Heribert
79
Grewal, Dhruv
78
Sheth, Jagdish N.
77
Laroche, Michel
73
Loureiro, Sandra Maria Correia
73
Dwivedi, Yogesh Kumar
72
Bagozzi, Richard P.
69
Spiller, Achim
69
Walsh, Gianfranco
69
Nayga, Rodolfo M.
68
Agarwal, Sumit
67
Septianto, Felix
67
Sharma, Piyush
67
Stavins, Joanna
66
Jang, Soocheong
65
Wansink, Brian
63
Bruwer, Johan
62
Paul, Justin
61
Rajagopal
58
Chintagunta, Pradeep K.
56
Janssen, Maarten C. W.
56
Ko, Eunju
55
Pelsmacker, Patrick de
55
Thøgersen, John
55
Krishna, Aradhna
54
more ...
less ...
Institution
All
Erasmus Research Institute of Management
4
Econometrisch Instituut <Rotterdam>
1
Published in...
All
ERIM report series research in management
7
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
6
Journal of retailing
6
Journal of marketing
5
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
4
Journal of the Academy of Marketing Science
3
Journal of business research : JBR
2
Journal of interactive marketing
2
Marketing letters : a journal of research in marketing
2
Econometric Institute research papers
1
GfK marketing intelligence review : Marketingforschung für die Praxis
1
Interfaces : the INFORMS journal on the practice of operations research
1
International journal of management reviews : IJMR
1
Jahrbuch der Absatz- und Verbrauchsforschung
1
Journal of public policy & marketing
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Journal of retailing and consumer services
1
Journal of service research : JSR
1
Journal of strategic marketing
1
MSI reports : working paper series
1
Marketing accountability for marketing and non-marketing outcomes
1
Research series / Erasmus Universiteit Rotterdam
1
Rotterdams Instituut voor Bedrijfseconomische Studies : RIBES
1
Tinbergen Institute research series
1
Universia business review : UBR
1
more ...
less ...
Source
All
ECONIS (ZBW)
63
Showing
1
-
10
of
63
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Customer feedback metrics for marketing accountability
Haan, Evert de
;
Verhoef, Peter C.
;
Wiesel, Thorsten
- In:
Marketing accountability for marketing and …
,
(pp. 49-74)
.
2021
Persistent link: https://www.econbiz.de/10012653774
Saved in:
2
The impact of consumer confidence on store satisfaction and share of wallet formation
Hunneman, Auke
;
Verhoef, Peter C.
;
Sloot, Laurens M.
- In:
Journal of retailing
91
(
2015
)
3
,
pp. 516-532
Persistent link: https://www.econbiz.de/10011377071
Saved in:
3
The predictive ability of different customer feedback metrics for retention
Haan, Evert de
;
Verhoef, Peter C.
;
Wiesel, Thorsten
- In:
International journal of research in marketing : IJRM ; …
32
(
2015
)
2
,
pp. 195-206
Persistent link: https://www.econbiz.de/10011337502
Saved in:
4
The role of consumer confidence in creating customer loyalty
Ou, Yi-chun
;
Vries, Lisette de
;
Wiesel, Thorsten
; …
- In:
Journal of service research : JSR
17
(
2014
)
3
,
pp. 339-354
Persistent link: https://www.econbiz.de/10010393226
Saved in:
5
The effects of customer equity drivers on loyalty across services industries and firms
Ou, Yi-Chun
;
Verhoef, Peter C.
;
Wiesel, Thorsten
- In:
Journal of the Academy of Marketing Science
45
(
2017
)
3
,
pp. 336-356
Persistent link: https://www.econbiz.de/10011684991
Saved in:
6
Recasting the customer experience in today's omni-channel environment
Melero, Iguácel
;
Sesé, F. Javier
;
Verhoef, Peter C.
- In:
Universia business review : UBR
(
2016
)
50
,
pp. 18-37
Persistent link: https://www.econbiz.de/10011686074
Saved in:
7
Loyalty formation for different customer journey segments
Herhausen, Dennis
;
Kleinlercher, Kristina
;
Verhoef, Peter C.
- In:
Journal of retailing
95
(
2019
)
3
,
pp. 9-29
Persistent link: https://www.econbiz.de/10012130003
Saved in:
8
The moderating role of shopping trip type in store satisfaction formation
Hunneman, Auke
;
Verhoef, Peter C.
;
Sloot, Laurens M.
- In:
Journal of business research : JBR
78
(
2017
),
pp. 133-142
Persistent link: https://www.econbiz.de/10011736263
Saved in:
9
The impact of hard discounter presence on store satisfaction and store loyalty
Hunneman, Auke
;
Verhoef, Peter C.
;
Sloot, Laurens M.
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012434278
Saved in:
10
Developing a service improvement system for the National Dutch Railways
Verhoef, Peter C.
;
Heijnsbroek, Martin
;
Bosma, Joost
- In:
Interfaces : the INFORMS journal on the practice of …
47
(
2017
)
6
,
pp. 489-504
Persistent link: https://www.econbiz.de/10011784189
Saved in:
1
2
3
4
5
6
7
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->