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Service quality in maritime transport : conceptual model and empirical evidence
Vinh Van Thai - In: Asia Pacific journal of marketing and logistics 20 (2008) 4, pp. 493-518
Persistent link: https://www.econbiz.de/10003781711
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Effective maritime security : conceptual model and empirical evidence
Vinh Van Thai - In: Maritime policy and management : MPM 36 (2009) 2, pp. 147-163
Persistent link: https://www.econbiz.de/10003853434
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Competency requirements for professionals in logistics and supply chain management
Vinh Van Thai - In: International journal of logistics : research and … 15 (2012) 2, pp. 109-126
Persistent link: https://www.econbiz.de/10009571609
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Competencies required by port personnel in the new era : conceptual framework and case study
Vinh Van Thai - In: International journal of shipping and transport … 4 (2012) 1, pp. 49-77
Persistent link: https://www.econbiz.de/10009487434
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Logistics service quality : conceptual model and empirical evidence
Vinh Van Thai - In: International journal of logistics : research and … 16 (2013) 2, pp. 114-131
Persistent link: https://www.econbiz.de/10009786640
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The impact of port service quality on customer satisfaction : the case of Singapore
Vinh Van Thai - In: Maritime economics & logistics : a quarterly scientific … 18 (2016) 4, pp. 458-475
Persistent link: https://www.econbiz.de/10011587535
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Service quality and customer satisfaction in liner shipping
Yuen, Kum Fai; Vinh Van Thai - In: International journal of quality and service sciences 7 (2015) 2/3, pp. 170-183
Persistent link: https://www.econbiz.de/10011400404
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Revisiting the seafarer shortage problem : the case of Singapore
Vinh Van Thai; Balasubramanyam, Linkesh; Yeoh, Karen Kai Lin - In: Maritime policy and management : MPM 40 (2013) 1, pp. 80-94
Persistent link: https://www.econbiz.de/10009717973
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Managing port-related supply chain disruptions (PSCDs) : a management model and empirical evidence
Loh, Hui San; Vinh Van Thai - In: Maritime policy and management : MPM 43 (2016) 3/4, pp. 436-455
Persistent link: https://www.econbiz.de/10011490929
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A study of the influence of sustainable management activities on customer satisfaction and long-term orientation in the shipping industry : evidence from users of Korean flagged sh...
Shin, Youngran; Vinh Van Thai - In: International journal of shipping and transport … 8 (2016) 1, pp. 1-20
Persistent link: https://www.econbiz.de/10011503711