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The role of the customer contact person's age in service encounters
Wägar, Karolina; Lindqvist, Lars-Johan - In: The journal of services marketing 24 (2010) 7, pp. 509-517
Persistent link: https://www.econbiz.de/10008749973
Cover Image
The role of the customer contact person's age in service encounters
Wägar, Karolina; Lindqvist, Lars-Johan - In: The journal of services marketing 24 (2010) 7, pp. 509-518
Persistent link: https://www.econbiz.de/10008706965