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~person:"Witell, Lars"
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Dienstleistung
17
Services
17
Innovation
16
Innovation management
12
Innovationsmanagement
12
Service innovation
12
Dienstleistungssektor
11
Service industry
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10
Customer integration
5
Kundenintegration
5
New product development
5
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Produktentwicklung
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Beziehungsmarketing
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Business services
4
Relationship marketing
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Unternehmensdienstleistung
4
Enterprise architecture
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Unternehmensarchitektur
3
Arbeitsgruppe
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Betriebliche Wertschöpfung
2
Bibliometrics
2
Bibliometrie
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Customer satisfaction
2
Dienstleistungsqualität
2
Kundenzufriedenheit
2
Literature review
2
Schweden
2
Service quality
2
Sweden
2
Team
2
Value creation
2
Bricolage
1
Bundling strategy
1
COVID-19
1
Capabilities
1
Coronavirus
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Customer experience
1
Customer information
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Witell, Lars
Bruhn, Manfred
93
Merz, Joachim
82
Corsten, Hans
70
Gössinger, Ralf
45
Meffert, Heribert
37
Leimeister, Jan Marco
35
Görg, Holger
32
Krcmar, Helmut
29
Wasilewski, Rainer
29
Haller, Sabine
27
Meyer, Anton
26
Mukherjee, Arpita
25
Edvardsson, Bo
24
Hadwich, Karsten
24
Paic, Peter
24
Stauss, Bernd
24
Ahlert, Dieter
21
Fließ, Sabine
21
Hammoudeh, Shawkat
21
Kleinaltenkamp, Michael
20
Mattoo, Aaditya
20
Bitner, Mary Jo
19
Rault, Christophe
19
Serafica, Ramonette B.
19
Gallouj, Fai͏̈z
18
Grassa, Rihab
18
Grönroos, Christian
18
Zeithaml, Valarie A.
18
Gustafsson, Anders
17
Metwally, Mokhtar Mohammed
17
Oberlander, Willi
17
Weinkopf, Claudia
17
Arouri, Mohamed
16
Berry, Leonard L.
16
Naufal, George
15
Vargo, Stephen L.
15
Debaere, Peter
14
Mina, Wasseem
14
Raff, Horst
14
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Journal of business research : JBR
4
Journal of service management
3
The journal of services marketing
2
Debating innovation : perspectives and paradoxes of an idealized concept
1
European journal of marketing : EJM
1
Handbook of service science ; [Vol. 1]
1
Journal of retailing and consumer services
1
Journal of service research
1
The Routledge handbook of service research insights and ideas
1
The handbook of innovation and services : a multi-disciplinary perspective
1
The journal of business & industrial marketing
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ECONIS (ZBW)
17
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1
Conducting service research that matters
Gustafsson, Anders
;
Aksoy, Lerzan
;
Brady, Michael K.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 425-429
Persistent link: https://www.econbiz.de/10011418248
Saved in:
2
Exploring dualities of service innovation : implications for service research
Witell, Lars
;
Anderson, Laurel
;
Brodie, Roderick J.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 436-441
Persistent link: https://www.econbiz.de/10011418320
Saved in:
3
Reflections on context in service research
Voss, Christopher A.
;
Perks, Helen
;
Sousa, Rui
;
Witell, Lars
- In:
Journal of service management
27
(
2016
)
1
,
pp. 30-36
Persistent link: https://www.econbiz.de/10011482107
Saved in:
4
Defining service innovation : a review and synthesis
Witell, Lars
;
Snyder, Hannah
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2863-2872
Persistent link: https://www.econbiz.de/10011507784
Saved in:
5
Does one size fit all? : new service development across different types of
services
Jaakkola, Elina
;
Meiren, Thomas
;
Witell, Lars
; …
- In:
Journal of service management
28
(
2017
)
2
,
pp. 329-347
Persistent link: https://www.econbiz.de/10011704067
Saved in:
6
The effect of customer information during new product development on profits from goods and
services
Witell, Lars
;
Gustafsson, Anders
;
Johnson, Michael D.
- In:
European journal of marketing : EJM
48
(
2014
)
9/10
,
pp. 1709-1730
Persistent link: https://www.econbiz.de/10010429767
Saved in:
7
Service innovation : a new conceptualization and path forward
Gustafsson, Anders
;
Snyder, Hannah
;
Witell, Lars
- In:
Journal of service research
23
(
2020
)
2
,
pp. 111-115
Persistent link: https://www.econbiz.de/10012216495
Saved in:
8
Typologies and frameworks in service innovation
Kowalkowski, Christian
;
Witell, Lars
- In:
The Routledge handbook of service research insights and …
,
(pp. 109-130)
.
2020
Persistent link: https://www.econbiz.de/10012238613
Saved in:
9
The role of customer knowledge development for incremental and radical service innovation in servitized manufacturers
Johansson, A. Elisabeth
;
Raddats, Chris
;
Witell, Lars
- In:
Journal of business research : JBR
98
(
2019
),
pp. 328-338
Persistent link: https://www.econbiz.de/10012007247
Saved in:
10
A bricolage perspective on service innovation
Witell, Lars
;
Gebauer, Heiko
;
Jaakkola, Elina
;
Hammedi, Wafa
- In:
Journal of business research : JBR
79
(
2017
),
pp. 290-298
Persistent link: https://www.econbiz.de/10011745390
Saved in:
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