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~person:"Witell, Lars"
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Services
19
Dienstleistung
17
Innovation
16
Innovation management
12
Innovationsmanagement
12
Service innovation
12
Dienstleistungssektor
11
Service industry
11
Dienstleistungsinnovation
10
Customer integration
5
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5
New product development
5
New service development
5
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5
Beziehungsmarketing
4
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4
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4
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4
Enterprise architecture
3
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3
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2
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2
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2
Bibliometrie
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Customer satisfaction
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Dienstleistungsqualität
2
Kundenzufriedenheit
2
Literature review
2
Schweden
2
Service quality
2
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2
Team
2
Value creation
2
Automotive industry
1
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1
COVID-19
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English
19
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Witell, Lars
Bruhn, Manfred
91
Corsten, Hans
70
Gössinger, Ralf
45
Meffert, Heribert
36
Edvardsson, Bo
28
Görg, Holger
27
Haller, Sabine
27
Stauss, Bernd
27
Mukherjee, Arpita
25
Hadwich, Karsten
23
Meyer, Anton
21
Kleinaltenkamp, Michael
20
Gustafsson, Anders
19
Mattoo, Aaditya
19
Serafica, Ramonette B.
19
Weihs, Claus
19
Fließ, Sabine
18
Gallouj, Fai͏̈z
18
Bitner, Mary Jo
17
Kowalkowski, Christian
17
Grönroos, Christian
16
Vargo, Stephen L.
15
Zeithaml, Valarie A.
15
Eichengreen, Barry
14
Rubalcaba-Bermejo, Luis
14
Debaere, Peter
13
Gebauer, Heiko
13
Gupta, Poonam
13
Hoekman, Bernard M.
13
Raff, Horst
13
Amiti, Mary
12
Bauer, Hans H.
12
Berry, Leonard L.
12
Bogliacino, Francesco
12
Bullinger, Hans-Jörg
12
Ganz, Walter
12
Kraus, Margit
12
Krcmar, Helmut
12
Krenz, Astrid
12
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Journal of business research : JBR
4
Journal of service management
3
Journal of Service Management
2
The journal of services marketing
2
Debating innovation : perspectives and paradoxes of an idealized concept
1
European journal of marketing : EJM
1
Handbook of service science ; [Vol. 1]
1
Journal of retailing and consumer services
1
Journal of service research
1
The Routledge handbook of service research insights and ideas
1
The handbook of innovation and services : a multi-disciplinary perspective
1
The journal of business & industrial marketing
1
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ECONIS (ZBW)
17
Other ZBW resources
2
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1
Service innovation and customer co-development
Edvardsson, Bo
;
Gustafsson, Anders
;
Kristensson, Per
; …
-
2010
Persistent link: https://www.econbiz.de/10003968932
Saved in:
2
Customer integration in service innovation
Edvardsson, Bo
;
Gustafsson, Anders
;
Kristensson, Per
; …
- In:
The handbook of innovation and services : a …
,
(pp. 301-317)
.
2010
Persistent link: https://www.econbiz.de/10003953576
Saved in:
3
Conducting service research that matters
Gustafsson, Anders
;
Aksoy, Lerzan
;
Brady, Michael K.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 425-429
Persistent link: https://www.econbiz.de/10011418248
Saved in:
4
Exploring dualities of service innovation : implications for service research
Witell, Lars
;
Anderson, Laurel
;
Brodie, Roderick J.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 436-441
Persistent link: https://www.econbiz.de/10011418320
Saved in:
5
Having a strategy for new service development : does it really matter?
Edvardsson, Bo
;
Meiren, Thomas
;
Schäfer, Adrienne
; …
- In:
Journal of service management
24
(
2013
)
1
,
pp. 25-44
Persistent link: https://www.econbiz.de/10009728604
Saved in:
6
Understanding new service development and service innovation through innovation modes
Gremyr, Ida
;
Witell, Lars
;
Löfberg, Nina
;
Edvardsson, Bo
; …
- In:
The journal of business & industrial marketing
29
(
2014
)
2
,
pp. 123-131
Persistent link: https://www.econbiz.de/10010248164
Saved in:
7
Reflections on context in service research
Voss, Christopher A.
;
Perks, Helen
;
Sousa, Rui
;
Witell, Lars
- In:
Journal of service management
27
(
2016
)
1
,
pp. 30-36
Persistent link: https://www.econbiz.de/10011482107
Saved in:
8
Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
Saved in:
9
Defining service innovation : a review and synthesis
Witell, Lars
;
Snyder, Hannah
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2863-2872
Persistent link: https://www.econbiz.de/10011507784
Saved in:
10
The effect of customer information during new product development on profits from goods and
services
Witell, Lars
;
Gustafsson, Anders
;
Johnson, Michael D.
- In:
European journal of marketing : EJM
48
(
2014
)
9/10
,
pp. 1709-1730
Persistent link: https://www.econbiz.de/10010429767
Saved in:
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