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Rebellion under exploitation : how and when exploitative leadership evokes employees' workplace deviance

Lyu, Yijing; Wu, Long-Zeng; Ye, Yijiao; Kwan, Ho Kwong; … - In: Journal of business ethics : JBE 185 (2023) 3, pp. 483-498

Drawing on the perspective of causal reasoning and the social cognitive theory of moral thought and action, this study explores the mechanisms underlying the association between exposure to exploitative leadership and employee workplace deviance. The results of a time-lagged survey conducted in...

Persistent link: https://www.econbiz.de/10014321197

Breaking (or making) the silence : how goal interdependence and social skill predict being ostracized

Wu, Long-Zeng; Ferris, D. Lance; Kwan, Ho Kwong; … - In: Organizational behavior and human decision processes : … 131 (2015), pp. 51-66

Persistent link: https://www.econbiz.de/10011422320

CEO ethical leadership and corporate social responsibility : a moderated mediation model

Wu, Long-Zeng; Kwan, Ho Kwong; Hong-Kit Yim, Frederick; … - In: Journal of business ethics : JOBE 130 (2015) 4, pp. 819-831

Persistent link: https://www.econbiz.de/10011350098

The effect of workplace negative gossip on employee proactive behavior in China : the moderating role of traditionality

Wu, Xiangfan; Kwan, Ho Kwong; Wu, Long-Zeng; Ma, Jie - In: Journal of business ethics : JOBE 148 (2018) 4, pp. 801-815

Persistent link: https://www.econbiz.de/10011844324

Emotional labor and family quality : the role of work-family positive spillover

Liu, Xiao-Yu; Kwan, Ho Kwong; Wu, Long-Zeng; Zheng, … - In: The international journal of human resource management 29 (2018) 6, pp. 1113-1138

Persistent link: https://www.econbiz.de/10011899746

The impact of exploitative leadership on frontline hospitality employees' service performance : a social exchange perspective

Wu, Long-Zeng; Sun, Zhuanzhuan; Ye, Yijiao; Kwan, Ho Kwong - In: International journal of hospitality management 96 (2021), pp. 1-10

Persistent link: https://www.econbiz.de/10012585698

Why do they slack off in teamwork? : understanding frontline hospitality employees' social loafing when faced with exploitative leadership

Ye, Yijiao; Chen, Mengyuan; Wu, Long-Zeng; Kwan, Ho Kwong - In: International journal of hospitality management 109 (2023), pp. 1-10

Persistent link: https://www.econbiz.de/10014282505

The impact of exploitative leadership on hospitality employees' proactive customer service performance : a self-determination perspective

Sun, Zhuanzhuan; Wu, Long-Zeng; Ye, Yijiao; Kwan, Ho Kwong - In: International journal of contemporary hospitality management 35 (2023) 1, pp. 46-63

Persistent link: https://www.econbiz.de/10013546015

Ingratiation in the Workplace: The Role of Subordinate and Supervisor Political Skill

Wu, Long-Zeng; Kwan, Ho Kwong; Wei, Li-Qun; Liu, Jun - In: Journal of Management Studies 50 (2013) 6, pp. 991-1017

Persistent link: https://www.econbiz.de/10010713796

Fuel the service fire

Wu, Long-Zeng; Ye, Yijiao; Cheng, Xuan-Mei; Kwan, Ho Kwong - In: International Journal of Contemporary Hospitality Management 32 (2020) 5, pp. 1755-1773

Purpose: Drawing from self-determination theory, this study aims to examine the effect of leader humor on frontline hospitality employees’ service performance and proactive customer service performance (PCSP) via harmonious passion (HP) for work with employee neuroticism as the moderating...

Persistent link: https://www.econbiz.de/10012275821