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Enhancing customer satisfaction with chatbots : the influence of anthropomorphic communication styles and anthropomorphised roles
Xu, Ying; Zhang, Jianyu; Chi, Rui; Deng, Guangkuan - In: Nankai business review international 14 (2023) 2, pp. 249-271
Persistent link: https://www.econbiz.de/10014319307
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How e-commerce platforms build channel power : the role of AI resources and market-based assets
Deng, Guangkuan; Zhang, Jianyu; Xu, Ying - In: The journal of business & industrial marketing 39 (2024) 2, pp. 173-188
Persistent link: https://www.econbiz.de/10014473008
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Research on the impact of e-commerce platform's AI resources on seller opportunism : a cultivational governance mechanism
Deng, Guangkuan; Zhang, Jianyu; He, Lijuan; Xu, Ying - In: Nankai business review international 14 (2023) 4, pp. 720-745
Persistent link: https://www.econbiz.de/10014454672
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Recent advances in China's sustainable transition studies
Wei, Chu; Xu, Ying; Li, Chuan-Zhong - In: Letters in spatial and resource sciences : LSRS 15 (2022) 3, pp. 279-286
Persistent link: https://www.econbiz.de/10013484808
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Does wind and solar power substitute thermal power? : evidence from China
Yang, Ye; Xu, Ying - In: Letters in spatial and resource sciences : LSRS 15 (2022) 3, pp. 435-449
Persistent link: https://www.econbiz.de/10013484856
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Risk-averse joint facility location-inventory optimisation for green closed-loop supply chain network design under demand uncertainty
Xu, Ying; Zhao, Xiao; Dong, Pengcheng; Yu, Guodong - In: European journal of industrial engineering : EJIE 17 (2023) 2, pp. 192-219
Persistent link: https://www.econbiz.de/10014230368