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Dynamic scheduling of outpatient appointments under patient no-shows and cancellations

Liu, Nan; Ziya, Serhan; Kulkarni, Vidyadhar G. - In: Manufacturing & service operations management : M & SOM 12 (2010) 2, pp. 347-364

Persistent link: https://www.econbiz.de/10003979476

Appointment scheduling under patient preference and no-show behavior

Feldman, Jacob; Liu, Nan; Topaloğlu, Hüseyin; Ziya, Serhan - In: Operations research 62 (2014) 4, pp. 794-811

Persistent link: https://www.econbiz.de/10010403147

Panel size and overbooking decisions for appointment-based services under patient no-shows

Liu, Nan; Ziya, Serhan - In: Production and operations management : an international … 23 (2014) 12, pp. 2209-2223

Persistent link: https://www.econbiz.de/10010479060

Dynamic Scheduling of Outpatient Appointments Under Patient No-Shows and Cancellations

Liu, Nan; Ziya, Serhan; Kulkarni, Vidyadhar G. - In: Manufacturing & Service Operations Management 12 (2010) 2, pp. 347-364

This paper develops a framework and proposes heuristic dynamic policies for scheduling patient appointments, taking into account the fact that patients may cancel or not show up for their appointments. In a simulation study that considers a model clinic, which is created using data obtained from...

Persistent link: https://www.econbiz.de/10009218672

Panel Size and Overbooking Decisions for Appointment-Based Services under Patient No-Shows

Liu, Nan; Ziya, Serhan - In: Production and Operations Management 23 (2014) 12, pp. 2209-2223

Persistent link: https://www.econbiz.de/10011161960

Dynamic scheduling of outpatient appointments under patient no-shows and cancellations

Liu, Nan; Ziya, Serhan; Kulkarni, Vidyadhar G. - In: Manufacturing & service operations management : M & SOM 12 (2010) 2, pp. 347-364

Persistent link: https://www.econbiz.de/10009866273