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Perceptions about the ISO 9000 (2000) quality system standard revision and its value: the Dutch experience
van der Wiele, Ton; van Iwaarden, Jos; Williams, Roger; … - In: International journal of quality & reliability management 22 (2005) 2, pp. 101-119
Persistent link: https://www.econbiz.de/10006360149
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Perceptions about the ISO 9000 (2000) quality system standard revision and its value: the Dutch experience
van der Wiele, Ton; van Iwaarden, Jos; Williams, Roger; … - In: International journal of quality & reliability management 22 (2005) 2-3, pp. 101-119
Persistent link: https://www.econbiz.de/10006363046
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TQM: why it will again become a top management issue
Williams, Roger; van der Wiele, Ton; van Iwaarden, Jos; … - In: International journal of quality & reliability management 21 (2004) 6-7, pp. 603-611
Persistent link: https://www.econbiz.de/10006365074
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TQM: why it will again become a top management issue
Williams, Roger; van der Wiele, Ton; van Iwaarden, Jos; … - In: International journal of quality & reliability management 21 (2004) 6, pp. 603-611
Persistent link: https://www.econbiz.de/10006365512
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Service improvement in a sports environment: a study of spectator attendance
Dale, Barrie; van Iwaarden, Jos; van der Wiele, Ton; … - In: Managing service quality : MSQ ; an international journal 15 (2005) 5, pp. 470
Persistent link: https://www.econbiz.de/10007148332
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A new foundation for quality management in the business environment of the twenty-first century
van der Wiele, Ton; van Iwaarden, Jos; Williams, Roger; … - In: Total quality management & business excellence : an … 22 (2011) 5, pp. 587-599
Persistent link: https://www.econbiz.de/10009030668