Die Teilnahme der Erwerbstätigen an beruflicher Weiterbildung ist im Ruhrgebiet geringer als in Nordrhein-Westfalen...

Die verbreitete Vorstellung, bei den Arbeitsplätzen in Call Centern handele es sich durchgängig um unqualifizierte und schlecht bezahlte Jobs, die oftmals mit Studierenden besetzt sind, entspricht nicht der Realität. Vielmehr sind die Arbeits- und Entlohnungsbedingungen sehr unterschiedlich.(...)

Unternehmen gehen in letzter Zeit verstärkt dazu über, so genannte "Call Center" einzurichten. Ziel ist es, möglichst kostengünstig den telefonischen Kontakt zu den KundInnen zu reorganisieren und das Dienstleistungsangebot zu erweitern. In der Politik gelten Call Center oftmals als ein...

Vienna General Hospital sees the importance of the tackling the issue of ageing in terms of organisational strategy, organisational culture, personal development, organisation of work, and individual health of employees. The human resource department at Vienna General Hospital is responsible for...

MT age management policies are viewed internally to be in line with trends among similar large companies in Hungary. Large companies, including MT, are generally characterised by a relatively secure position in the market. They are subsequently able to maintain a consistent HR policy towards...

The health and well-being of individuals are two dimensions around which researchers and policymakers are re-arranging the debate on how to foster the progress of societies. Health and well-being have an intrinsic value, which should be part of the very definition of progress, and also a...

This report explores the growing role of the private sector in the provision of public services in the EU. The research is based on sector-specific case studies carried out in Lithuania, Spain, Sweden and the UK. It focuses specifically on social services of general interest (SSGIs) in the areas...

This study provides information designed to aid the functioning of sectoral social dialogue in the construction sector. The study is divided into three parts: a summary of the sector’s economic background; an analysis of the social partner organisations in all EU Member States (apart from...

Developments in Working Life in Europe 2014 is part of a series of annual reviews published by Eurofound and provides an overview of the latest developments in industrial relations and working conditions across the European Union and Norway. The Annual Review collates information based on...

This study provides information designed to aid sectoral social dialogue in the graphical industry. The study is divided into three parts: a summary of the sector’s economic and employment background; an analysis of the relevant social partner organisations in all EU Member States, including...