Water is a vital resource for human existence on earth. The importance of this resource to the wellbeingof mankind and the general scarcity of drinking water which is expected to grow requires thepublic to reflect on the best ways to address demand and supply issues. Therefore, the discourse...

Im Vordergrund der vorliegenden Arbeit stehen zunächst die Beurteilung der Effektivität und Effizienz von öffentlichen Leistungsprogrammen. Dabei sind neben Informationen über den Wert der verbrauchten Ressourcen auch nicht-finanzielle Informationen, insbesondere Zeit- und...

As far as reforms in the public sector in general and in government enterprises in particular are concerned, Switzerland is hardly in the vanguard of the OECD's most active countries. The reasons for this can be summarised as follows:(...)

Based on outcomes for residents and qualitative studies, it is widelythought that public services meet the needs of residents less well indeprived areas, and that this is due to both the demands placed onservices being greater and the services themselves being of a lowerquality. This paper looks...

This paper reviews some issues relevant to the delivery of public services. Itreviews some of the debates and flags some issues that are significantworldwide, especially in Africa. It emphasises how the debate has movedalong in terms of defining the relative responsibilities of the public...

This report grew out of various needs. First, the aim to demonstrate undergraduate stu-dents the differentiation of the German public service necessitated the development of the multi-dimensional graph we repeatedly employ here (see 1.4). Second, international scientific exchange made it clear...