It has become generally accepted that to maximise patronage, transit must take people to where they want to go in a timely and convenient fashion. The benchmark in this case may be the most attractive available alternative mode, such as the private car with its door-to-door high level of...

There is a widespread recognition to the need of better manage municipal property in most cities in the world. Structural problems across regional, state, and territorial governments that have legal powers to own and maintain real property are similar, regardless of the level of development of...

In this paper we analyze a dynamic agency problem where contracting parties do not know the agent's future productivity at the beginning of the relationship. We consider a two-period model where both the agent and the principal observe the agent's second-period productivity at the end of the...

The objective of our study was to evaluate the efficiency of public, private for-profit, and private non-profit hospitals in Germany. First, bootstrapped data envelopment analysis (DEA) was used to evaluate the efficiency of a panel (n = 1,046) of public, private for-profit, and private...

Abstract Facilities management (FM) has been identified as a significant contributor to the overall economy of Australia. Its focus is not only the maintenance of property but also the operation of business. Measuring and improving performance in the FM of buildings is becoming important for...

Employee performance evaluations usually take place on an annual basis but quarterly, monthly, or weekly evaluations are by no means exceptional. If their outcomes determine variable pay, finding the optimal frequency of performance evaluations is far from a trivial task. This paper investigates...

For management to perform its functions of planning, organizing, leading and controlling effectively, a control process has to be in place. This control process should incorporate a target or standard measures and compares performance with the standard, evaluates results and takes any necessary...

This paper assesses International Joint Venture (IJV) marketing performance in the Republic of Thailand, as opposed to general business performance. Furthermore, the paper develops an objective measure to assess IJV marketing performance and compares two different types of measures for measuring...

Überblick: Erkenntnisziel der Arbeit lag zunächst in einer systematischen Beschreibung der New Public Management Reformen im deutschen öffentlichen Forschungssektor. Ein be-sonderer Fokus lag dabei auf der leistungsorientierten Mittelzuweisung an die einzel-nen Forschungseinheiten,...

The Balanced Scorecard (BSC) is a strategic management tool that provides the manager with a clear and concise picture of the business's health and progress in reaching the goals of the business (Norton & Kaplan, 1992: 71-79). The BSC is a set of financial and non-financial measures relating to...