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Intelligenz als Determinante menschlicher Zuverlässigkeit und deren Implikation in die Entwicklung von Führungskräften

Jez, Uta - 2005

, Führungsqualität und Unternehmenserfolg unter besonderer Berücksichtigung der Faktoren ’Intelligenz’ und ’Menschliche Zuverlässigkeit … Intention, daß eine gezielte Entwicklung von Anteilen der menschlichen Intelligenz ein Erfolg versprechender Weg sein könnte … Intelligenz’ des Menschen gesehen, aus dem sich Möglichkeiten einer systematischen und praktikablen Beeinflussung der Entwicklung …

Persistent link: https://www.econbiz.de/10009452435

International monetary flows of non-declared origin

Madsen, Frank G - 2009

recommendations, the thesis develops a complexity-theory based intelligence function, capillary intelligence, to improve the present … information-gathering systems and generate consistent and context-relevant intelligence for the consideration of policy …-makers. The intelligence function takes into account also the concept of self-organised criticality. The thesis fully adheres to …

Persistent link: https://www.econbiz.de/10009441992

Emotion in the workplace: The new challenge for managers

Ashkanasy, N. M.; Daus, C. S. - 2002

Emotions in workplace settings and emotional intelligence are hot topics in management today. Leading business journals … such as Fortune and Harvard Business Review have featured articles on emotional intelligence. But there is more to emotions … in the workplace than just emotional intelligence. The aim of this article is to acquaint managers with intriguing new …

Persistent link: https://www.econbiz.de/10009447962

Entwicklung eines Anforderungsprofils mit Schlüsselqualifikationen für den Beruf kommunaler Pressereferent

Guttroff, Natalie; Kese, Volkmar; Jourdan, Rudolf - 2008

- Darstellung derjenigen Kenntnisse, Fertigkeiten und Fähigkeiten über die ein kommunaler Pressereferent verfügen sollte.- Wege, die die praktische Umsetzung des Anforderungsprofils ermöglichen könnten.

Persistent link: https://www.econbiz.de/10009460959

Internet marketing management in the South African tourism industry : utilisation of the South African luxury hotel industry

Jansen van Rensburg, C. J. - 2008

ENGLISH ABSTRACT: The objective of this specific research report is to analyse the internet marketing function within the South African tourism industry. Furthermore, the hotel industry is analysed to establish how the introduction of the internet changed the playing field in terms of...

Persistent link: https://www.econbiz.de/10009442058

Customer relationship management in the hospitality industry : identifying approaches to add stakeholder value

Newham, Nicole - 2008

ENGLISH ABSTRACT: The aim of this study was to determine approaches to CRM within the luxury hotel sector in Cape Town in order to add value not only to guests, but to all stakeholders of the hotel. This was done by conducting a literature review, supported by a sound base of primary research....

Persistent link: https://www.econbiz.de/10009442087

Revenue Management as a Multi-disciplinary Business Process

Buckhiester, Bonnie - 2011

In today’s volatile markets, with consumer buying behavior evolving rapidly, rudimentary revenue management practices are no longer sufficient. Given the complexity of demand patterns in today’s markets, optimal demand management is achieved only with a totally holistic approach. This means...

Persistent link: https://www.econbiz.de/10009467806

Corporate Social Responsibility and Financial Performance: A Snapshot from the Lodging and Gaming Industries

Jackson, Leonard A.; Hua, Nan - 2009

This study examines the relationship between corporate social responsibility (CSR) and financial performance for a sample of lodging and gaming companies. The study attempts to answers the question: do lodging and gaming companies ranked highly on CSR initiatives outperform their counterparts...

Persistent link: https://www.econbiz.de/10009468154

Choice-based revenue management: a hotel perspective

Bodea, Tudor Dan - 2008

This study investigates the revenue performance of choice-based revenue management (RM) systems in various business environments. Previous research conducted using simulated data suggests that incremental revenue gains of up to 15% are to be expected when choice-based RM techniques are employed....

Persistent link: https://www.econbiz.de/10009475893

Emotional labor in intercultural service encounters: An experience sampling study

McCance, Andrea S. - 2010

The body of literature surrounding emotional labor, defined as service employees’ effort to manage their emotions to meet organizational goals (Hochschild, 1983; Morris & Feldman, 1996), exhibits a severe lack of studies examining intercultural service encounters (i.e., service episodes in which a...

Persistent link: https://www.econbiz.de/10009477796