Against the declining trend of Australian employees to join unions, unionisation of part-time female employees in the banking industry is relatively strong. For the finance and insurance industry in 2001, 30.3% of total part-time female employees were unionised compared to 25% of full-time...

In spite of the rapid growth and internalization of banking services in particular, managers first need to correctly identify the antecedents of what the local consumer perceives as service quality and its link to service climate, thus the strengths of this relationship would be beneficial as a...

In the increasingly competitive world of retail banking, organizations are focusing their attention on customer service as a means of increasing customer loyalty and retention. With this goal of increasing customer retention, the link between the attitudes of the service provider (employee...

This dissertation consists of three essays on the role of social values in financial markets. Chapter 1 uses geographic variation in religious concentration to identify the effect of people's gambling behavior in financial market settings. We argue that religious background predicts people's...

Das Thema dieser Dissertation ist die Frage, wie kulturelle Unterschiede zwischen deutschen und israelischen Personalmanagement-Stilen und Arbeitsnormen zu Problemen in der täglichen Arbeit führen können und wie man diese Probleme vermeiden bzw. mit ihnen besser umgehen kann. Der zentrale...

This study evaluates the adoption of Open Source Software (OSS) by IT Small to Medium-sized Enterprises (SMEs) in the UK. The growing popularity and acceptance of OSS continues to draw much attention in research and practice. However, researchers and IT practitioners within the UK SME sector...

Lean manufacturing has been widely adopted by many production companies. Apart from the operational difficulty associated with conversion from a traditional, functional based operation, adoption of Lean manufacturing involves significant organizational transformations. It requires formation of...

Abstract The examination of the behavioural responses of the reciprocal first name exchange as a policy in firms in Nigeria was the main objective of this research. It was also the intent of this empirical work to highlight the challenges and issues of the transferability and applicability of...

This paper is reviews accident causation, prevention and occupational health and safety (OHS) management as an opportunity for improving organisational performance. A theoretical framework based on a periodization scheme is introduced first. This is then used to examine theoretical and practical...

Ausgehend von den Erkenntnissen des Behavioral Finance wird in der vorliegenden Arbeit die Persönlichkeit als Erklärungsansatz für interindividuelle Unterschiede im Anlegerverhalten an der Börse untersucht. Die Darstellung derartiger Zusammenhänge dient dem Ziel, Investoren Einblicke in...