Huber, Diane L.; Craig, K. - 2007
useful to CM generalists, specialists, supervisors, and outcomes managers. The Acuity Tools Project was developed from … of case managers (n = 28) along with quality analysts (n = 2), supervisory personnel (n = 2), and the lead product … analyst (the developer). Product evaluation included monitoring weekly reports of open cases for the 28 case managers for 3 …