between dependability, quality and customer satisfaction (RQ1) within the context of information service sector. Literature … looking at the interrelationship between the dependability and quality (RQ2a), and their further impact on customer … existing literature. This thesis also attempts to investigate the relative significance of dependability and quality in both B2 …

customer demand for quality services have virtually forced the Department of the Premier: Orgnisational Development to adopt … the concept of quality in every aspect of the business.The Department of the Premier: Orgnisational Development is the …

mediation model to investigate how service quality and market performance are affected by service variety and the interaction …

provide cost-effective service with reasonable amounts of human attention. Dependability for these everyday needs arises from … matching dependability levels to actual needs, achieving reasonably low failure rates at reasonable cost, providing …-detailed information. We will identify research challenges that arise from the need for everyday dependability and give examples of current …

photographs and photographic animations, that measured speed, gap acceptance, and passing. Responses were found to reflect known …

Seven adaptive approaches to post-processing wind speed forecasts are discussed and compared. 48-hour forecasts are run …

real-time speed measurements. One system delivering accurate positioning information for transponders is the RFID Radar … system from Trolley Scan. For this system, we developed a software program to compute the speed from the location information … obtained for speed measurements are satisfactory for a single transponder or a reduced number of transponders and small speeds …