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Revenue management (RM) problems with full probabilistic information are well studied. However, as RM practice spreads to new businesses and industries, there are more and more applications where no or only limited information is available. In that respect, it is highly desirable to develop...
Persistent link: https://www.econbiz.de/10009450889
In today’s volatile markets, with consumer buying behavior evolving rapidly, rudimentary revenue management practices are no longer sufficient. Given the complexity of demand patterns in today’s markets, optimal demand management is achieved only with a totally holistic approach. This means...
Persistent link: https://www.econbiz.de/10009467806
This study investigates the revenue performance of choice-based revenue management (RM) systems in various business environments. Previous research conducted using simulated data suggests that incremental revenue gains of up to 15% are to be expected when choice-based RM techniques are employed....
Persistent link: https://www.econbiz.de/10009475893
The tourism became in last decades a worldwide phenomenon, particularly as an important part of the so called leisure …
Persistent link: https://www.econbiz.de/10011315725
dimension of indulgence vs. restraint on service encounters in tourism and hospitality. Although the indulgence and restraint … dimension may be significantly relevant for the tourism and hospitality sector, an investigation of tourism and hospitality …
Persistent link: https://www.econbiz.de/10011716414
Tourism is a complex activity involving a combination of material (accommodation, transport, tourist attractions) and … the complexity and importance of the tourism phenomenon. In general, entrepreneurship in tourism means enterprises …. The goals of this paper concern the identification of reasons and resources necessary to establish a tourism firm. The …
Persistent link: https://www.econbiz.de/10011716418
the South African tourism industry. Furthermore, the hotel industry is analysed to establish how the introduction of the …
Persistent link: https://www.econbiz.de/10009442058
this paper, we offer a comprehensive framework for researching innovation in hospitality that comprises drivers of … manufacturing sector and draws upon the most recent literature in hospitality innovation. Definitions of innovation outputs based on …
Persistent link: https://www.econbiz.de/10009467983
The incorporation of training procedures, both formal and informal, within hospitality firms is recognised as a vital … extent, nature and determinants of training in hospitality firms in regional Australia. Restaurants in particular have proven …
Persistent link: https://www.econbiz.de/10009475287
This study is a comparison of typical customer comment cards in comparison tothe QS-1000 survey computer. Each of these instruments can be used to gather data fromcustomers regarding their opinions on service. As compettion throughout the serviceindustry increases, the need for businesses to...
Persistent link: https://www.econbiz.de/10009459258