University of Minnesota Ph.D. dissertation. August 2009. Major: Work and Human Resource Education. Advisor: Gary N. McLean. 1 computer file (PDF); xi, 154 pages, appendices A-D.

To date, consumer behaviour research is still over-focused on the functional rather than the dysfunctional. Both empirical and anecdotal evidence suggest that service organisations are burdened with the concept of consumer sovereignty, while consumers freely flout the ‘rules’ of social...

The purpose of this article is to address the effects of social exchange, in particular leadership communication, between the current leader of a family business and the prospective future leader when one is the parent and the other, a next-generation offspring. In light of previous literature...

Hispanic workers now make up a majority of the labor force in North Carolina's Christmas tree industry. Data were collected from Christmas tree growers, Hispanic workers, and government agency personnel in 2001 and 2002 to analyze the factors that (1) contribute to the dynamics of labor issues...

This paper explores the general hypothesis that effectiveness of human resource (HR) practices will help to explain the well-documented association between human resource management and performance. This paper adopts a stakeholder perspective, hypothesising that the ratings of HR effectiveness...

The rise of 'HR business partnering' over the last decade has led to an enormous growth in HR competency models. Competencies are believed to provide a mechanism for reinventing traditional HR roles and improving the effectiveness of HR professionals as business partners. But are they effective?...

This article reports the findings of a study, conducted in a UK new media company, that investigated direct and interactive relationships between perceived organizational support (POS), leader—member exchange (LMX), gender, locus of control, and practice of career self-management behaviors....

What gets measured in business is noticed and acted on. The importance of human resource management (HRM) to be noticed as a vital key to business success has been argued profusely by the HRM profession over the last three decades. While the importance of human resource (HR) measurement is not...

In this study the effects of latent-informal processes operating in assessment centre consensus meetings is investigated with a combination of qualitative and quantitative methods. Non-participative observation is carried out in several consensus meetings, and auditory recordings made in three...

Incentives either tangible or intangible are the most important or convenient resources that became the basis of workers satisfaction with their jobs. The study attempts to explore the relationship between tangible or intangible incentives and job satisfaction among workers. To achieve the...