.Die Analyse beschr?nkt sich dabei auf reine Inbound Call Centers. Die Optimierung der Personaleinsatzplanung l?sst sich grunds … dass von keiner effizienten und vor allem praxisorientierten Personaleinsatzplanung mehr gesprochen werden kann. Aus diesem … Personaleinsatzplanung verbindet und so eine optimale Verzahnung der entscheidenden Komponenten im Betrieb erlaubt. F?r die praktische …

The purpose of this study was to determine what the critical factors are to an airline’s financial turmoil, leading … ultimately to a bankruptcy filing. Over the past decade, the airline industries’ performance has been dismal, leading to 20 …

the airline. The problem of the research: Insufficient attention to the service quality of the airline. The aim of the …

only significant brand effect is the effect of airline brand on perceived quality. …

This study investigates drivers of airline loyalty. It contributes to the body of knowledge in the area by … investigating loyalty for a number of a priori market segments identified by airline management and by using a method which accounts … for the multi-step nature of the airline choice process. The study is based on responses from 687 passengers. Results …

studied the airline industry.My first essay considers the effect of the Delta/Continental/Northwest codeshare alliance … accord with “de-merger” simulated effects using post-merger data.My third essay takes an extended look at airline mergers …

airline industry. The analysis of airline data from the top 500 airport-pairs during the period 1993-2003 shows that … carrier financial condition and entry decision indicates the important role of financial structure in airline entry. …

important for an airline to get a complete understanding about their operating cost structure. The aim of this study is to … suggest an airline of actions to reduce their operating cost and will differentiate the cost structures of Low Cost Carriers … suggest economies of scale for the airline, which is to have higher number of aircraft to reduce cost. …

Standortproblem mathematisch exakt zu lösen. Stattdessen wurde eine speziell angepasste VRPB-Heuristik entwickelt und innerhalb des … werden konnte. Es wurde nachgewiesen, dass die Güte der von der Heuristik berechneten Standortauswahl die manuellen Planungen …