, Führungsqualität und Unternehmenserfolg unter besonderer Berücksichtigung der Faktoren ’Intelligenz’ und ’Menschliche Zuverlässigkeit … Intention, daß eine gezielte Entwicklung von Anteilen der menschlichen Intelligenz ein Erfolg versprechender Weg sein könnte … Intelligenz’ des Menschen gesehen, aus dem sich Möglichkeiten einer systematischen und praktikablen Beeinflussung der Entwicklung …

ENGLISH ABSTRACT: The aim of this thesis is an investigation and study into the impact of emotional intelligence (EQ …) on the leadership qualities and competencies of the management team of the T-Systems South-Africa’s Systems Integration … environment that brings about unique challenges for the leadership qualities and skills of the modern leader and team member …

.This exploratory research therefore investigated the importance of Emotional Intelligence (EQ) in enhancing customer service for … companies, emotional intelligence (EQ) and training and development.The identified research gaps permitted the crafting of three … area of emotional intelligence (EQ) through the reinforcement of emotional competencies. Despite efforts to enhance …

research that examines both emotional intelligence and the broader issue of emotion, which has been shown to play a powerful …Emotions in workplace settings and emotional intelligence are hot topics in management today. Leading business journals … such as Fortune and Harvard Business Review have featured articles on emotional intelligence. But there is more to emotions …

. transactional leadership at the same time exploring the relationship between emotional intelligence and transformational leadership … positive relationship between the emotional intelligence and transformational leadership by confirming the applicability of the …The purpose of the research is to empirically evaluate leadership behavior of managers, focusing on transformational vs …

through emotional intelligence. Emotional intelligence between predictor and criterion variables enhances employee well … emotional intelligence and creativity scale. Supervisors of employees to counter check also filled up another creativity …

on financial performance in the level of emotional intelligence (EI) and their trust. Respondents were asked to complete …