marketing. The authors develop a comprehensive model that integrates the impact of service quality and service satisfaction on …. The results indicate that service quality and service satisfaction significantly enhance quality of life and behavioral …

Restrukturierungsansätze im Krankenhaus. … the existing structures in the health care sector in general and the hospital sector in particular. The environmental … the hospital sector and with it catalyze the need for economic action. Besides medical necessities, the economic paradigm …

In this research we will focus on three topics which we think are particularly relevant for hospital competition: i … to detect and reduce inefficiencies in this market. Therefore, hospital inefficiency is one main aspect in our research … (Chapters 3 and 4). Our research sheds some light on market outcomes by hospital ownership type given their respective …

ziehen. Artikel 2 untersucht den Zusammenhang von Kundenzufriedenheit und Loyalität. Artikel 3 analysiert … with a consumer. Article 2 deals with sustaining consumer-relationships and the role of satisfaction in retaining customers …

) with service satisfaction and loyalty are examined. Results indicate that the reliability aspect of service quality is … strongly related to satisfaction and loyalty in the stockbrokerage industry, while the assurance aspect of service quality … enjoyed a similar status in the life insurance industry. Results also confirm that while MSA and MSS both drive satisfaction …

marketing and leisure/tourism literature.Based on the Investment Model and other marketing and leisure/tourism studieson loyalty … behavioral component.Following the Investment Model, this dissertation suggested that satisfaction,quality of alternatives, and … antecedents of satisfaction, with quality alsoleading to value. Results of the study supported all these hypotheses, and …

The objective of the present empirical study is to determine the factors influencing the tourism consumer satisfaction … Romanian website Amfostacolo.ro. In this case, the travel consumer satisfaction is expressed by the score of the ratings posted … peculiarities of the communication platform studied, the elements influencing the score indicating satisfaction there can be …

' satisfaction with the achievement of the strategic objectives and the subjective measure is a perceptual measure. The data for this …