businesses are increasingly using IT incident management system outsourcing, and incident management system outsourcing value has … new ways to reduce costs and time resources. External information technology outsourcing can be considered as means of … system outsourcing factors for small and medium e business management processes, demonstrating the economic benefits of IT …

betriebliche Kommunikationsprozesse entstehen und aufgezeigt, wie die Informationstechnik die Leistungserbringung unterstützen kann. …

decisions is the high cost pressure on IT departments. On the one hand, many argue that outsourcing to IT service providers or … decisions may also imply high risk ? especially in the IT sector. Nevertheless, well managed outsourcing at a fixed price can … Gesamtkosten des IT-Portfolios durch eine optimale Outsourcing-Strategie zu senken. Im entwickelten Modell wird im Rahmen einer …

. Für die Strukturierung der Nachfrageseite für netzbasierte Dienste werden die Theorien der Auslagerung (Outsourcing) von … communication policy. For ASP demand, theories of outsourcing of information technologies, methods and instruments of cost …-and-utility-measuring and the theory of transaction phases of outsourcing are used. The basis for both supply-side and demand-side evaluations …

process outsourcing (BPO). Design/methodology/approach: This paper utilises longitudinal case studies to identify …

The global phenomenon of the IS/IT outsourcing continues to grow in importance. IS/IT outsourcing presents business …While the foundation of IS/IT outsourcing is ostensibly the transfer of financial and structural capital and vendor … protection of intellectual capital relies on appropriate staff transition processes. However, little outsourcing research exists …