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~source:"econis"
~subject:"Anforderungsprofil"
~subject:"Callcenter"
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ECONIS (ZBW)
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The use of automated telephone interfaces with customers by local organizations : best practices and exploratory investigation of usage
Castleberry, Stephen Bryon
;
Merrier, Patricia A.
; …
- In:
Journal of business & economics research
6
(
2008
)
3
,
pp. 59-69
Persistent link: https://www.econbiz.de/10003764175
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2
Selling : building partnerships
Castleberry, Stephen Bryon
;
Tanner, John F.
-
2014
-
9. ed., internat. student ed.
Persistent link: https://www.econbiz.de/10010211721
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