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~source:"econis"
~subject:"Beziehungsmarketing"
~type_genre:"Fallstudie"
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Beziehungsmarketing
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International journal of quality and service sciences
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Deep knowledge of B2B relationships within and across borders
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Emergent strategies for e-business processes, services, and implications : advancing corporate frameworks
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ECONIS (ZBW)
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Customer needs-based innovation in Finnish small and medium-sized enterprises
Henriksson, Tom
;
Puhakka, Mikko
- In:
Transformation towards a learning economy : the …
,
(pp. 220-233)
.
1999
Persistent link: https://www.econbiz.de/10001507224
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2
E-insurance : developing customer-friendly electronic insurance services from the novel project perspective
Ahonen, Aki
;
Salonen, Jarno
;
Järvinen, Raija
; …
- In:
Cases on managing e-services
,
(pp. 107-125)
.
2009
Persistent link: https://www.econbiz.de/10003769512
Saved in:
3
Customer needing : a challenge for the seller offering
Strandvik, Tore
;
Holmlund, Maria
;
Edvardsson, Bo
- In:
The journal of business & industrial marketing
27
(
2012
)
2
,
pp. 132-141
Persistent link: https://www.econbiz.de/10009511737
Saved in:
4
Dynamic effects of business cycles on business relationships
Alajoutsijärvi, Kimmo
;
Mainela, Tuija
;
Ulkuniemi, Pauliina
- In:
Management decision : MD
50
(
2012
)
2
,
pp. 291-304
Persistent link: https://www.econbiz.de/10009531351
Saved in:
5
Value creation in international higher education: the role of boundary spanning in university-industry collaboration
Vauterin, Johanna Julia
;
Linnanen, Lassi
;
Marttila, Esa
- In:
International journal of quality and service sciences
4
(
2012
)
3
,
pp. 283-298
Persistent link: https://www.econbiz.de/10009655246
Saved in:
6
Role configurations in the service provision process : empirical insights into co-creation of value
Siltaloppi, Jaakko
;
Nenonen, Suvi
- In:
International journal of quality and service sciences
5
(
2013
)
2
,
pp. 155-170
Persistent link: https://www.econbiz.de/10009768460
Saved in:
7
Developing Guanxi relations
Kaunonen, Anna
- In:
Deep knowledge of B2B relationships within and across …
,
(pp. 51-91)
.
2013
Persistent link: https://www.econbiz.de/10010255116
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8
Complementary role of website in business model development
Kuivalainen, Olli
;
Ellonen, Hanna-Kaisa
;
Sainio, Liisa-Maija
- In:
Emergent strategies for e-business processes, services, …
,
(pp. 136-154)
.
2009
Persistent link: https://www.econbiz.de/10003950311
Saved in:
9
Personal interaction and customer relationship management in project business
Mainela, Tuija
;
Ulkuniemi, Pauliina
- In:
The journal of business & industrial marketing
28
(
2013
)
2
,
pp. 103-110
Persistent link: https://www.econbiz.de/10009723083
Saved in:
10
Using a business game concept to enhance servitization : a longitudinal case study
Laine, Teemu
;
Paranko, Jari
;
Suomala, Petri
- In:
Managing service quality : MSQ ; an international journal
22
(
2012
)
5
,
pp. 428-446
Persistent link: https://www.econbiz.de/10009681580
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