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~source:"econis"
~subject:"Relationship marketing"
~type_genre:"Bibliography included"
~type_genre:"Fallstudie"
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Relationship marketing
Electronic Commerce
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88
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Collection of articles of several authors
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Business Collaboration : standortübergreifende Prozesse mit Business Software ; Praxislösungen im Detail ; Fallstudien, Konzepte, Modellierung
1
Cases on managing e-services
1
E-business and telecommunications : 4th international conference ; revised selected papers
1
Fuzzy management methods
1
Gabler Edition Wissenschaft
1
Gabler Edition Wissenschaft / Kundenmanagement & Electronic Commerce
1
Information age economy
1
Intelligent information systems
1
International journal of electronic customer relationship management : IJECRM
1
Journal of business strategy
1
Journal of international marketing and marketing research
1
Markt, Kommunikation, Innovation : MKI
1
Reihe: Personal, Organisation und Arbeitsbeziehungen : POA
1
Springer / Management/Business for professionals
1
The journal of applied business research
1
Working papers / Institut für Wirtschaftsinformatik der Universität Bern
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ECONIS (ZBW)
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1
Electronic customer care (ECC) : IT in der Anbieter-Kunden-Beziehung
Muther, Andreas
-
1998
Persistent link: https://www.econbiz.de/10000674496
Saved in:
2
E-insurance : developing customer-friendly electronic insurance services from the novel project perspective
Ahonen, Aki
;
Salonen, Jarno
;
Järvinen, Raija
; …
- In:
Cases on managing e-services
,
(pp. 107-125)
.
2009
Persistent link: https://www.econbiz.de/10003769512
Saved in:
3
The imperatives of e-business : case study of a failed project
McLaughlin, Stephen
- In:
Journal of business strategy
30
(
2009
)
1
,
pp. 40-49
Persistent link: https://www.econbiz.de/10003832984
Saved in:
4
Online complaint management @Swisscom : a case study
Zaugg, Alexandra Daniela
(
contributor
)
-
2007
Persistent link: https://www.econbiz.de/10003791818
Saved in:
5
The use of integrated method of the Fishbein's attitude model and customer-oriented requirements to improve e-customer behavior and attitue (case study : automobile vending system...
Sanayei, Ali
;
Shafeai, Reza
- In:
Journal of international marketing and marketing research
34
(
2009
)
3
,
pp. 115-128
Persistent link: https://www.econbiz.de/10003887282
Saved in:
6
Internet Self-Service in Kundenbeziehungen : Gestaltungselemente, Prozessarchitektur und Fallstudien aus der Finanzdienstleistungsbranche
Salomann, Harald
-
2008
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003591420
Saved in:
7
Musik Hug : standortübergreifende Musikalienvertriebsunterstützung
Gasenzer, Rolf
- In:
Business Collaboration : standortübergreifende …
,
(pp. 85-98)
.
2007
Persistent link: https://www.econbiz.de/10003598334
Saved in:
8
Total relationship marketing : [marketing management, relationship strategy and CRM approaches for the network economy]
Gummesson, Evert
-
2008
-
3. ed.
Persistent link: https://www.econbiz.de/10003686297
Saved in:
9
Importance of technology investments in the logistics service providers : a case study of UPS and its use of online tools
Clinton, Steven R.
- In:
The journal of applied business research
24
(
2008
)
2
,
pp. 67-80
Persistent link: https://www.econbiz.de/10003710215
Saved in:
10
E-business in the 21st Century : realities, challenges and outlook
Xu, Jun
;
Quaddus, Mohammed
-
2010
Persistent link: https://www.econbiz.de/10003856373
Saved in:
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