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1. The value of productivity measurement -- 2. Organizational productivity : a definition and description -- 3. Criteria for an optimal productivity measurement and feedback system -- 4. The ProMES approach : an overview -- 5. Theoretical background behind ProMES -- 6. Comparison of ProMES to...
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This new book explains the Productivity Measurement and Enhancement system (ProMES) and how it meets the criteria for an optimal measurement and feedback system. It summarizes all the research that has been done on productivity, mentioning other measurement systems, and gives detailed...
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