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Service quality
20,849
Dienstleistungsqualität
20,826
Wirtschaftsprüfung
13,299
Financial audit
13,106
Customer satisfaction
6,271
Kundenzufriedenheit
6,271
Consumer behaviour
4,367
Konsumentenverhalten
4,367
Beziehungsmarketing
3,973
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3,973
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2,722
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2,671
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2,190
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1,939
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1,874
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1,841
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1,835
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1,564
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1,558
Corporate Governance
1,481
Corporate governance
1,473
Jahresabschlussprüfung
1,467
Financial statement audit
1,406
Honorar
1,401
Fee (Remuneration)
1,397
Gesundheitswesen
1,278
Health care system
1,263
Product quality
1,220
Produktqualität
1,220
Customer service
1,126
Kundenservice
1,125
Dienstleistungssektor
1,079
Service industry
1,076
Accounting
1,058
Rechnungswesen
1,050
Internes Kontrollsystem
850
service quality
848
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Undetermined
10,353
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7,520
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Article
21,617
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10,006
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92
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1
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1,701
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1,701
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1,668
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692
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Sammelwerk
418
Case study
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Fallstudie
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Conference paper
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Aufsatzsammlung
203
Bibliografie enthalten
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83
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Siciliani, Luigi
74
Quick, Reiner
67
Knechel, W. Robert
64
Hay, David
54
Propper, Carol
53
Bruhn, Manfred
49
Straume, Odd Rune
49
Omer, Thomas C.
48
Gul, Ferdinand A.
45
Hanushek, Eric Alan
45
Rivkin, Steven G.
43
Ruhnke, Klaus
43
Han, Heesup
42
Wright, Arnold
42
Francis, Jere R.
41
Habib, Ahsan
40
Prybutok, Victor R.
40
Velte, Patrick
40
Willekens, Marleen
40
Bedard, Jean C.
39
Li, Chan
39
Marten, Kai-Uwe
39
Mattila, Anna S.
39
Hoitash, Rani
38
Lobo, Gerald J.
38
Gravelle, Hugh
35
Hoitash, Udi
35
Vasarhelyi, Miklos A.
35
Wood, David A.
35
Brekke, Kurt R.
34
Krishnan, Gopal V.
33
Lennox, Clive S.
33
Niemi, Lasse
33
Prentice, Catherine
32
Jamal, Karim
31
Seidel, Timothy A.
31
Vanstraelen, Ann
31
Eulerich, Marc
30
Lamoreaux, Phillip T.
30
Pittman, Jeffrey
30
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National Bureau of Economic Research
190
World Bank
134
Institut der Wirtschaftsprüfer in Deutschland
49
OECD
44
Springer Fachmedien Wiesbaden
36
World Bank Group
28
IGI Global
22
Hochschulrektorenkonferenz
17
IDW-Verlag
17
Verlag Dr. Kovač
13
Nomos Verlagsgesellschaft
10
Europäische Kommission
7
NWB Verlag
7
Organisation for Economic Co-operation and Development
7
Treuhand-Kammer
7
USA / General Accounting Office
7
Westfälische Wilhelms-Universität Münster / Institut für Revisionswesen
7
European Foundation for the Improvement of Living and Working Conditions
6
Münsteraner Gesprächskreis Rechnungslegung und Prüfung
6
Wirtschaftsprüferkammer
6
Asian Development Bank
5
Basel Committee on Banking Supervision
5
Edward Elgar Publishing
5
OECD / International Transport Forum
5
Shaker Verlag
5
Taylor and Francis.
5
USA / Government Accountability Office
5
American Institute of Certified Public Accountants
4
Canadian Academic Accounting Association
4
Deggendorfer Forum zur digitalen Datenanalyse
4
Erich-Schmidt-Verlag
4
European Centre for the Development of Vocational Training
4
Gottfried Wilhelm Leibniz Universität Hannover
4
Universität Potsdam
4
Universität Ulm
4
Weltbank
4
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
4
Books on Demand GmbH <Norderstedt>
3
Chartered Institute of Management Accountants
3
Eric Cuvillier <Firma>
3
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Published in...
All
Auditing : a journal of practice & theory
443
International journal of hospitality management
438
Journal of retailing and consumer services
332
The service industries journal
298
Managerial auditing journal
267
Journal of business research : JBR
263
The accounting review : a publication of the American Accounting Association
233
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
226
International journal of auditing : IJA
219
The journal of services marketing
210
Accounting horizons : a quarterly publication of the American Accounting Association
202
Working paper / National Bureau of Economic Research, Inc.
190
NBER working paper series
189
NBER Working Paper
171
International journal of contemporary hospitality management
162
Cogent business & management
155
WPg : Kompetenz schafft Vertrauen
146
Services marketing quarterly
143
Journal of hospitality marketing & management
138
Journal of air transport management
136
The TQM journal : the international review of organizational improvement
131
Journal of accounting and public policy
130
Journal of travel and tourism marketing
122
Tourism management : research, policies, practice
122
Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting
120
International journal of quality and service sciences
118
International journal of quality & reliability management
115
International journal of productivity and quality management : IJPQM
112
Service business
108
Health care management review : HCM review
106
International journal of services and operations management
104
Journal of service research : JSR
103
Discussion paper series / IZA
99
Total quality management & business excellence
98
Journal of service management
96
Contemporary accounting research : a journal of the Canadian Academic Accounting Association
95
Journal of business ethics : JOBE
95
SpringerLink / Bücher
93
Quality management journal : QMJ
92
Advances in accounting : a research annual
91
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Source
All
ECONIS (ZBW)
Other ZBW resources
771
RePEc
489
USB Cologne (EcoSocSci)
300
EconStor
270
BASE
61
OLC EcoSci
33
USB Cologne (business full texts)
8
ArchiDok
2
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1
Analysis of audit fees for nonprofits : resource dependence and agency theory approaches
Verbruggen, Sandra
;
Christiaens, Johan
;
Reheul, Anne-Mie
; …
- In:
Nonprofit and voluntary sector quarterly
44
(
2015
)
4
,
pp. 734-754
Persistent link: https://www.econbiz.de/10011337169
Saved in:
2
Elevating professional reasoning in auditing : psycho-professional factors affecting auditor's professional judgement and skepticism
Deliu, Delia
- In:
Journal of accounting and auditing : research & …
2020
(
2020
),
pp. 1-17
Persistent link: https://www.econbiz.de/10012267276
Saved in:
3
Service quality, size, and performance of audit firms : consideration of market segments and business strategies
Yang, Yi-Fang
;
Yang, Lee-Wen
;
Lee, Min-Ning
- In:
The international journal of business and finance …
9
(
2015
)
4
,
pp. 51-66
Persistent link: https://www.econbiz.de/10011285362
Saved in:
4
Satisfaction and pricing for accounting services to very small enterprises
Catenazzo, Giuseppe
;
Fragnière, Emmanuel
; …
- In:
International journal of economics and accounting : IJEA
5
(
2014
)
2
,
pp. 145-164
Persistent link: https://www.econbiz.de/10010489268
Saved in:
5
The influence of professional qualification on customer perceptions of accounting services quality and retention decisions
Zaman Groff, Maja
;
Slapničar, Sergeja
;
Štumberger, Neža
- In:
Journal of business economics and management
16
(
2015
)
4
,
pp. 753-768
Persistent link: https://www.econbiz.de/10011383064
Saved in:
6
Quality and performance in small accounting firms
Kolvereid, Lars
;
Åmo, Bjørn Willy
- In:
International journal of productivity and quality …
32
(
2021
)
1
,
pp. 129-145
Persistent link: https://www.econbiz.de/10012516418
Saved in:
7
Factors affecting the independence of external auditors : a study of local audit firms in Saudi Arabia
Senan, Nabil Ahmad M.
;
Sharma, Raj Bahadur
- In:
International journal of economic perspectives : IJEP
11
(
2017
)
2
,
pp. 516-526
Persistent link: https://www.econbiz.de/10012201238
Saved in:
8
Third party quality auditing : ISO 9000 quality system modes and auditors' consultative independence in post-certification period 1993 - 1995 in Finland
Moisala, Aarni
-
1996
Persistent link: https://www.econbiz.de/10000607800
Saved in:
9
Whistleblowing auditors
Vinten, Gerald
-
1991
Persistent link: https://www.econbiz.de/10000131923
Saved in:
10
Quality audits & ISO9000 accreditation
Calway, Bruce
;
Murphy, Gerald
-
1994
Persistent link: https://www.econbiz.de/10000150897
Saved in:
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