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Customer efficiency, channel usage, and firm performance in retail banking
Xue, Mei; Hitt, Lorin M.; Harker, Patrick T. - In: Manufacturing & service operations management : M & SOM 9 (2007) 4, pp. 535-558
Persistent link: https://www.econbiz.de/10003578707
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Extensions of modified DEA
Xue, Mei; Harker, Patrick T. - 1999
Persistent link: https://www.econbiz.de/10001426225
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Overcoming the inherent dependency of DEA efficiency scores : a bootstrap approach
Xue, Mei; Harker, Patrick T. - 1999
Persistent link: https://www.econbiz.de/10001427794
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Service co-production, customer efficiency and market competition
Xue, Mei (contributor); Harker, Patrick T. (contributor);  … - 2003 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001754476
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Incorporating the dual customer roles in e-service design
Xue, Mei (contributor); Harker, Patrick T. (contributor);  … - 2003 - [Elektronische Ressource], rev
Persistent link: https://www.econbiz.de/10001754479
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Services and technology : reengineering the railroads
Harker, Patrick T. - 1993
Persistent link: https://www.econbiz.de/10000884328
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Alternative models of spatial competition
Harker, Patrick T. - In: Operations research 34 (1986) 3, pp. 410-425
Persistent link: https://www.econbiz.de/10003571728
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The use of expert judgments in predicting interregional migration patterns : an analytic hierarchy approach
Harker, Patrick T. - In: Geographical analysis : an international journal of … 18 (1986) 1, pp. 62-80
Persistent link: https://www.econbiz.de/10001013753
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[Rezension von: Discrete choice models in regional science, ed. by D. E. Pitfield]
Harker, Patrick T. - In: Journal of regional science 26 (1986) 3, pp. 613-614
Persistent link: https://www.econbiz.de/10001341511