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Customer satisfaction and loyalty : a case study from the banking sector
Rahman, Hasebur - In: Central European business review : CEBR 2 (2013) 4, pp. 15-23
Persistent link: https://www.econbiz.de/10010345391
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A theoretical review of CRM effects on customer satisfaction and loyalty
Kamrul Islam Shaon, S. M.; Rahman, Hasebur - In: Central European business review : CEBR 4 (2015) 1, pp. 23-36
Persistent link: https://www.econbiz.de/10011489345
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Training and job satisfaction for organizational effectiveness : a case study from the banking sector
Rahman, Hasebur - In: Central European business review : CEBR 3 (2014) 1, pp. 27-34
Persistent link: https://www.econbiz.de/10010407815