Objective – The objective of this theoretical paper is to look at the insight of Malaysia Contact Centre Industry and … to highlight Malaysia's competitive edge from the perspective of Porter's Diamond Competitive Model. The Porter's Diamond … Model will attempt to investigate how Malaysia can be sustainable and competitive in sharing the global contact centre as …

Malaysia. Data were collected from 220 customers through intercept survey method. The result from SmartPLS 2.0 analysis …

usage by 110 SMEs in the Klang Valley, Malaysia. Specifically, the usage of enterprise resource planning system (ERP) was … assessed and the outcome showed that SMEs in Malaysia are still lagging in computer usage for improved organizational decision …

Malaysia every year from 2000 to 2019. In making hotel performance forecasting, This study uses the Autoregressive moving … in Indonesia and Malaysia from 2000 to 2019. We find that massive internet inclusion makes it easier for consumersto make … understand the competitive conditions of Islamic hotels both in Indonesia and in Malaysia. We find that the key factor in …

, happiness appeal and excitement appeal on purchase intention for women fashion products in Malaysia. Primary data were collected … from 303 respondents using self-administered online questionnaire that was distributed among social media users in Malaysia … marketers, especially those in women's fashion industry in Malaysia, in creating eff ective advertising campaign to promote …

Malaysia aspires to be a regional education hub by 2020. Since its inception in 2004, the Ministry of Higher Education … has vigorously embarked on initiatives to elevate the standards of higher education in Malaysia. Malaysia has nearly 95000 … generated millions in Malaysia's revenue yearly and created economic activity that sustained employment for many Malaysians …

were retrieved from the Essential Science Indicators and Google Scholar for 101 highly cited papers from Malaysia in the …

this empirical research was drawn from 405 Muslim employees in business organizations in Malaysia. After yielding an …