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Linking business strategy to service failures and financial performance : empirical evidence from the U.S. domestic airline industry
Mellat-Parasat, Mahour
;
Golmohammadi, Davood
;
McFadden, …
- In:
Journal of operations management
38
(
2015
),
pp. 14-24
Persistent link: https://www.econbiz.de/10011416927
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2
Managing quality crossroads in healthcare : an integrative supply chain perspective
Gardner, John W.
;
Linderman, Kevin W.
;
McFadden, Kathleen L.
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 2-17
Persistent link: https://www.econbiz.de/10011976301
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3
An empirical study of U.S. hospital quality : readmission rates, organizational culture, patient satisfaction, and Facebook ratings
Lee, Jung Young
;
Gowen, Charles, III.
;
McFadden, Kathleen L.
- In:
Quality management journal : QMJ
25
(
2018
)
4
,
pp. 158-170
Persistent link: https://www.econbiz.de/10011976340
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4
An exploratory analysis for Lean and Six Sigma implementation in hospitals : together is better?
Lee, Jung Young
;
McFadden, Kathleen L.
;
Gowen, Charles, III.
- In:
Health care management review : HCM review
43
(
2018
)
3
,
pp. 182-192
Persistent link: https://www.econbiz.de/10011881323
Saved in:
5
Process quality and patient safety outcomes in hospitals
McFadden, Kathleen L.
;
Stock, Gregory
;
Gowen, Charles, III.
- In:
Research in the decision sciences for global business : …
,
(pp. 189-200)
.
2015
Persistent link: https://www.econbiz.de/10011896844
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6
Examining pathways to safety and financial performance in hospitals : a study of lean in professional service operations
Dobrzykowski, David D.
;
McFadden, Kathleen L.
; …
- In:
Journal of operations management
42/43
(
2016
),
pp. 39-51
Persistent link: https://www.econbiz.de/10011492306
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7
Leadership, safety climate, and continuous quality improvement : impact on process quality and patient safety
McFadden, Kathleen L.
;
Stock, Gregory N.
;
Gowen, …
- In:
Health care management review : HCM review
40
(
2015
)
1
,
pp. 24-34
Persistent link: https://www.econbiz.de/10010484101
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8
Factors in the path from lean to patient safety : Six Sigma, goal specificity and responsiveness capability
McFadden, Kathleen L.
;
Lee, Jung Young
;
Gowen, Charles, III.
- In:
Quality management journal : QMJ
22
(
2015
)
4
,
pp. 37-53
Persistent link: https://www.econbiz.de/10011384436
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9
Knowledge management as a mediator for the efficacy of transformational leadership and quality management initiatives in US health care
Gowen, Charles, III.
;
Henagan, Stephanie C.
;
McFadden, …
- In:
Health care management review : HCM review
34
(
2009
)
2
,
pp. 129-140
Persistent link: https://www.econbiz.de/10003839586
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10
The patient safety chain : transformational leadership's effect on patient safety culture, initiatives, and outcomes
McFadden, Kathleen L.
;
Henagan, Stephanie C.
;
Gowen, …
- In:
Journal of operations management
27
(
2009
)
5
,
pp. 390-404
Persistent link: https://www.econbiz.de/10003890336
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