1. The evolution of organizational change practices to business change management -- 2. Change risks and best practices in business change management -- 3. Change leadership and management -- 4. Change resistance -- 5. Creating and sustaining culture change.

Outlines trends which affect use and perception of public library buildings. Drawing upon experience in New South Wales, Australia, describes planning and design issues to be addressed to help ensure that public library buildings will be able to meet the needs of their communities for many years...