Performance indicators used in the ambulance service in England are one-dimensional and do not reflect the widening role of the ambulance paramedic. The development of a broader range of indicators is thus to be encouraged. As well as highlighting the consequences of simplistic indicators, this...

Introduction to critical perspectives on the management and organisation of emergency services -- Part 1 -- Emergency services architecture: JESIP and interoperability -- History of the UK paramedic profession -- Personal reflections on fire and rescue service incident command -- Quo Vadis:...

Emergency Services Management: A Research Overview -- Working Towards Attaining Professional Status -- Collaboration: Issues, Challenges and Opportunities -- Leadership and Culture(s): Still Command and Control? -- The Research-Practice Gaps in Emergency Services -- Conclusion: Collaboration,...