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Risk and return of online channel adoption in the banking industry
He, Dongwei; Ho, Chun-Yo; Xu, Li - 2020
Persistent link: https://www.econbiz.de/10012203644
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ICT Banking Strategies Designed to Grow and Retain E-Commerce : Alternate Delivery Channels’ Customer Base
Strong, Rudy - 2014
The following is a summary of potential Information Communication Technology (ICT) strategies that can be employed to position banks to be successful in developing alternate delivery channels. The goal of this document is to highlight what ICT Technologies and high-level processes, objectives,...
Persistent link: https://www.econbiz.de/10013067320
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Fashion shopping in multichannel retail : the role of technology in enhancing the customer experience
Blázquez, Marta - In: International journal of electronic commerce : IJEC 18 (2013/14) 4, pp. 97-116
Persistent link: https://www.econbiz.de/10010391419
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Assessing multi-channel consumers' convenience expectations of online order/in-store pickup service
Ma, Hao; Su, Yong; Oh, Lih-Bin - In: International journal of networking and virtual … 14 (2014) 1/2, pp. 146-159
Persistent link: https://www.econbiz.de/10011282862
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The impact of the multi-channel retail mix on online store choice : does online experience matter?
Melis, Kristina; Campo, Katia; Breugelmans, Els; Lamey, Lien - In: Journal of retailing 91 (2015) 2, pp. 272-288
Persistent link: https://www.econbiz.de/10011309679
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How does online engagement drive consumers' webrooming intention? : a moderated-mediation approach
Shankar, Amit; Yadav, Rambalak; Gupta, Manish; … - In: Journal of global information management 29 (2021) 6, pp. 1-25
Persistent link: https://www.econbiz.de/10012614517
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Deciphering in-store-online switching in multi-channel retailing context : role of affective commitment to purchase situation
Jebarajakirthy, Charles; Das, Manish; Shah, Dhara; … - In: Journal of retailing and consumer services 63 (2021), pp. 1-14
Persistent link: https://www.econbiz.de/10012666007
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The effects of multi-channel assortment integration on customer confusion
Bertrandie, Laura; Zielke, Stephan - In: The international review of retail, distribution and … 27 (2017) 5, pp. 437-449
Persistent link: https://www.econbiz.de/10011853896
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Introduction to the special issue information technology in retail : toward omnichannel retailing
Piotrowicz, Wojciech; Cuthbertson, Richard - In: International journal of electronic commerce : IJEC 18 (2013/14) 4, pp. 5-15
Persistent link: https://www.econbiz.de/10010391423
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Comparing online and in-store risks in multichannel shopping
Bezes, Christophe - In: International journal of retail & distribution management 44 (2016) 3, pp. 284-300
Persistent link: https://www.econbiz.de/10011515634