Delighting customers is attracting considerable attention of researchers from aruond the globe. So, the current study examines frontline employees' perceptions to perform delightful services by highlighting the effect of creative self-efficacy and intrinsic motivation through the intervention of...

Emerging research on positive psychological resources has identified Psychological Capital (PsyCap) as an important contributor towards a number of useful organizational outcomes. Literature on change management suggests that one of the most significant obstacles in managing change is employees'...

Based on the emerging literature on positivity in behavioral and organizational sciences, this study conceptualizes the phenomenon of Vitality at Work (VAW). VAW is an integrative, multi-dimensional framework which combines personal health with positive work attitudes and an energizing work...