"This text is among the first to reveal the intricacies of an airline's Operations Control Centre; especially the thought processes, information flows, and strategies taken to mitigate disruptions. Airline Operations Control provides a deep level of description, explanation and detail into the...

Foreword -- Acknowledgements -- Planning for products and customers / John King -- Regulatory framework / Ron Bartsch -- Market, product and customer / Rodney Williams -- Business strategy and airline models for operating managers / John King -- Network design strategies / Markus Franke --...