Service quality is important because it makes prices more affordable, and also fulfils customer satisfaction. This bolsters trust for customers, and thereby encourages them to keep buying products at retail stores. This research uses Quality Service Analysis method to understand the gap between...

Purpose: This research was made with the aim to give a scheduling proposal for the assembly activity and the proposal to allocate those activities into available resources using the resource-constrained project scheduling. Design/methodology/approach: The research begins with the problem...