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Performance measurement
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Gomes, Carlos Francisco
29
Yasin, Mahmoud M.
21
Bezerra, George C. L.
5
Lisboa, João V.
5
Gomes, Carlos F.
4
Miller, Phillip E.
3
Augusto, Mário Gomes
2
Martinho, José Luís
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Pedroso, Elsa
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Small, Michael H.
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Alavi, Jafar
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Bezerra, George Christian Linhares
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Benchmarking : an international journal ; BIJ
4
Journal of air transport management
4
International journal of business excellence
2
International journal of business information systems : IJBIS
2
International journal of process management and benchmarking : IJPMB
2
The service industries journal
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Academia : revista Latinoamericana de administración
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Competitiveness review : an international business journal incorporating Journal of global competitiveness
1
International journal of accounting information systems
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International journal of business and systems research
1
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Journal of accounting & organizational change : JAOC
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Journal of global business : JGB ; journal of the Association for Global Business
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Mobile electronic commerce : foundations, development, and applications
1
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
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1
The effects of service quality dimensions and passenger characteristics on passenger's overall satisfaction with an airport
Bezerra, George C. L.
;
Gomes, Carlos Francisco
- In:
Journal of air transport management
44/45
(
2015
),
pp. 77-81
Persistent link: https://www.econbiz.de/10011341616
Saved in:
2
Performance measurement in airport settings : a systematic literature review
Bezerra, George C. L.
;
Gomes, Carlos Francisco
- In:
Benchmarking : an international journal ; BIJ
23
(
2016
)
4
,
pp. 1027-1050
Persistent link: https://www.econbiz.de/10011570761
Saved in:
3
Determinants of passenger loyalty in multi-airport regions : implications for tourism destination
Bezerra, George C. L.
;
Gomes, Carlos Francisco
- In:
Tourism management perspectives : TMP
31
(
2019
),
pp. 145-158
Persistent link: https://www.econbiz.de/10012112993
Saved in:
4
Performance measurement practices in airports : multidimensionality and utilization patterns
Bezerra, George C. L.
;
Gomes, Carlos Francisco
- In:
Journal of air transport management
70
(
2018
),
pp. 113-125
Persistent link: https://www.econbiz.de/10011883704
Saved in:
5
Antecedents and consequences of passenger satisfaction with the airport
Bezerra, George C. L.
;
Gomes, Carlos Francisco
- In:
Journal of air transport management
83
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012170254
Saved in:
6
The measurement of operational performance effectiveness: an innovative organisational approach
Gomes, Carlos F.
;
Yasin, Mahmoud M.
;
Lisboa, João V.
- In:
International journal of business innovation and research
1
(
2006/07
)
4
,
pp. 337-364
Persistent link: https://www.econbiz.de/10003787576
Saved in:
7
Strategic grouping and performance of Portuguese manufacturing firms : a structural equation modelling approach
Gomes, Carlos Francisco
;
Augusto, Mário Gomes
;
Yasin, …
- In:
International journal of business and systems research
4
(
2010
)
4
,
pp. 417-431
Persistent link: https://www.econbiz.de/10003990448
Saved in:
8
Performance management in service operational settings : a selective literature examination
Yasin, Mahmoud M.
;
Gomes, Carlos F.
- In:
Benchmarking : an international journal ; BIJ
17
(
2010
)
2
,
pp. 214-231
Persistent link: https://www.econbiz.de/10008648022
Saved in:
9
Performance measurement practices in manufacturing firms revisited
Gomes, Carlos Francisco
;
Yasin, Mahmoud M.
;
Lisboa, João V.
- In:
International journal of operations & production …
31
(
2011
)
1/2
,
pp. 5-30
Persistent link: https://www.econbiz.de/10009010131
Saved in:
10
Competitve strategic grouping for hospitals : operational and strategic perspectives on the effective implentation of quality improvement initiatives
Yasin, Mahmoud M.
;
Gomes, Carlos Francisco
;
Miller, …
- In:
The TQM journal : the international review of …
23
(
2011
)
3
,
pp. 301-312
Persistent link: https://www.econbiz.de/10009154095
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