Between 1993 and 1995, the majority of German firms in services introduced new organizational practices (OC), in particular total quality management systems, certified ISO 9000, lean administration, flatter hierarchies, delegation of authority and ICT-enabled organizational changes). This paper...

The growth rebalancing model, which places the nontradable services sector on center stage, is important to spur on faster growth in this sector and tap its potential to become another engine of growth for ASEAN economies. While ASEAN countries have allocated the bulk of their fiscal stimulus...

Im Zuge der zunehmenden Internationalisierung der deutschen Wirtschaft ist auch eine wachsende Exportorientierung der deutschen Dienstleistungswirtschaft zu erwarten. Über das Exportverhalten von Anbietern unternehmensnaher Dienstleistungen ist jedoch im Gegensatz zu Industrieunternehmen...

Using German data from the Institute for Employment Research Establishment Panel, this paper constructs two main measures of outsourcing and examines their determinants and consequences for employment. There are some commonalities in the correlates of the two measures of outsourcing, as well as...

Whereas employee participation is generally conceived to facilitate implementation of organizational change, only limited research has investigated whether it may reduce the negative effects of downsizing. The present study compares two Swedish hospitals that implemented downsizing in different...

In this paper we analyze the impact of information technology and organizational changes on wages using individual level data for 1998/1999. The average impact of IT use on wages turns out to be five to six percent, however, the effects differ across different IT components. Unless employees use...

This paper provides a new approach to assess the impact of organisational changes fostering employee involvement, performance related pay schemes and other relevant trends in personnel policy on the gender wage gap. Our results indicate that innovative human resource practices tend to limit the...