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Aufbau von Vertrauen in Dienstleistungsinteraktionen durch Instrumente der Kommunikationspolitik - dargestellt am Beispiel der Beratung kleiner und mittlerer Unternehmen -
Enke, Margit; Greschuchna, Larissa - 2005
Veränderte Marktbedingungen stellen hohe Anforderungen an das Marketing von Dienstleistungsunternehmen. Um langfristig am Markt bestehen zu können, ist es für einen Dienstleistungsanbieter entscheidend, das Vertrauen seiner Kunden zu gewinnen. Aufbauend auf theoretischen Grundlagen werden am...
Persistent link: https://www.econbiz.de/10010296594
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Kausalität in den Wirtschaftswissenschaften: Welche Ursachen hat die Finanzkrise?
Bernholz, Peter; Faber, Malte; Petersen, Thomas - 2009
Die Frage nach der Kausalität fällt in die Methodologie. Methodologie ist in den Wirtschaftswissenschaften ein Bereich, der sowohl bei Ökonomen als auch bei Philosophen kaum Beachtung findet. Ökonomik hat sich ursprünglich als eine kausal erklärende Wissenschaft verstanden. Sie wollte für...
Persistent link: https://www.econbiz.de/10011422191
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Trust in public institutions over the business cycle
Stevenson, Betsey; Wolfers, Justin - 2011
the most suffered the biggest loss in confidence in institutions, particularly in trust in government and the financial … sector. Finally, analysis of several repeated cross-sections of confidence within U.S. states yields similar qualitative …
Persistent link: https://www.econbiz.de/10010274853
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Trust in public institutions over the business cycle
Stevenson, Betsey; Wolfers, Justin - 2011
the most suffered the biggest loss in confidence in institutions, particularly in trust in government and the financial … sector. Finally, analysis of several repeated cross-sections of confidence within U.S. states yields similar qualitative …
Persistent link: https://www.econbiz.de/10010278438
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Do women prefer a co-operative work environment?
Kuhn, Peter J.; Villeval, Marie Claire - 2011
observed patterns in the team-entry gender gap: (1) a gender gap in confidence in others (i.e. women are less pessimistic about …
Persistent link: https://www.econbiz.de/10010280692
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Fading hope in the US
Ritzen, Jo; Zimmermann, Klaus F. - 2012
A substantial literature claims that the strong increase in inequality over the last decade in countries such as the US would lead to a collapse of society. Fading hopes in the population seem to confirm this. The paper rejects this interpretation since the decline in hopes cannot be traced back...
Persistent link: https://www.econbiz.de/10010282365
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Guilt from Promise-Breaking and Trust in Markets for Expert Services - Theory and Experiment
Beck, Adrian; Kerschbamer, Rudolf; Qiu, Jianying; … - 2010
We examine the influence of guilt and trust on the performance of credence goods markets. An expert can make a promise to a consumer first, whereupon the consumer can express her trust by paying an interaction price before the expert's provision and charging decisions. We argue that the expert's...
Persistent link: https://www.econbiz.de/10010294816
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Efficiency effects of cross-border medical demand
Lukas, Daniel - 2009
There is a growing interest in cross-border medical care and its comparative advantages. In addition, medical care can be defined as a local assurance good. Little research is being carried out in this field. This paper discusses the individual considerations for medical treatment offered at...
Persistent link: https://www.econbiz.de/10010301355
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The confidence effects of fiscal consolidations
Beetsma, Roel; Cimadomo, Jacopo; Furtuna, Oana; … - 2015
We explore how fiscal consolidations affect private sector confidence, a possible channel for the fiscal transmission …) show that consolidations, and in particular their unanticipated components affect confidence negatively. The effects are … accurate picture of how consolidations affect confidence, we construct a monthly dataset of consolidation announcements based …
Persistent link: https://www.econbiz.de/10011605815
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Guilt from promise-breaking and trust in markets for expert services: Theory and experiment
Beck, Adrian; Kerschbamer, Rudolf; Qiu, Jianying; … - 2010
We examine the influence of guilt and trust on the performance of credence goods markets. An expert can make a promise to a consumer first, whereupon the consumer can express her trust by paying an interaction price before the expert's provision and charging decisions. We argue that the expert's...
Persistent link: https://www.econbiz.de/10010269892