Results from classic queueing theory are shown to be useful for capacity planning of largescale multi-server systems. In the field of mainframe systems on-line monitoring and dynamic workload management care for the fulfilment of short-term performance goals with respect to service class...

Capacity planning for large-scale systems like mainframe installations is typically based on rather coarse historical workload data. Hence, it is advisable to employ techniques and tools that use the same macroscopic (high-level) view of the overall system. We follow the classic approach known...

Die Erfolgswirkungen des Human- und Organisationskapitals werden bislang mit Daten von Unternehmen aus mehreren Branchen untersucht. Dem überlegen wäre eine branchenfokussierte, insider-ökonometrische Forschungsstrategie. Dies wird anhand der veröffentlichten Studien begründet und mit einer...

The question of whether firms gain competitiveness through local networks and clusters becomes more relevant than ever as globalization proceeds. This is particularly true for traditional and craft-based clusters, districts and business networks. A central question emerging for these types of...

This paper explores the role of trust in coordinating teams operating at the interface between multiple functions and organisations in strategic alliances. To understand the issues faced by these teams, we study cognitive & relational factors between partners and focus on the process of trust...

The study focuses on Interim-Management as a so far rarely discussed phenomenon of the flexible firm. Contradicting popular leadership perception, the authors argue that Interim-Management does not constitute a leadership paradox but can be explained by established organization theory. In...

The research question of the article is: Does the competence-based view, representing a theory of sustaining competitive advantage, offer simultaneously a comprehensive theory of the firm? In order to develop an answer, it appears to be necessary to elaborate the theoretical basis of the...

Parkinson's law states that work expands to fill the time available for its completion and that the number of administrators in an office is bound to increase over time. An unique laboratory to test Parkinson's ideas are vehicle registration offices in Germany. Using their data we found...

In this paper we investigate the mediating role of psychosocial benefits in the customersatisfaction/dissatisfaction formation process. Most research on this subject deals with thecausality direction of psychosocial benefits and satisfaction, sometimes preceded by anoverall functional benefit...