Between 1993 and 1995, the majority of German firms in services introduced new organizational practices (OC), in particular total quality management systems, certified ISO 9000, lean administration, flatter hierarchies, delegation of authority and ICT-enabled organizational changes). This paper...

Whereas employee participation is generally conceived to facilitate implementation of organizational change, only limited research has investigated whether it may reduce the negative effects of downsizing. The present study compares two Swedish hospitals that implemented downsizing in different...

An increasing use of IT facilitates firms to use more efficient organizational forms. Significant reorganizations of business processes around IT capital can thereby boost productivity growth. The aim of this study is to empirically examine how firm productivity growth is affected by...

The growth rebalancing model, which places the nontradable services sector on center stage, is important to spur on faster growth in this sector and tap its potential to become another engine of growth for ASEAN economies. While ASEAN countries have allocated the bulk of their fiscal stimulus...

Im Zuge der zunehmenden Internationalisierung der deutschen Wirtschaft ist auch eine wachsende Exportorientierung der deutschen Dienstleistungswirtschaft zu erwarten. Über das Exportverhalten von Anbietern unternehmensnaher Dienstleistungen ist jedoch im Gegensatz zu Industrieunternehmen...

In general, maintenance as part of the plant management ensures the maximum efficiency and availability of production and infrastructure plants at optimal cost and under satisfactory conditions of quality, safety and protection for the environment. Furthermore, it can be divided into four tasks,...

Der Beitrag behandelt die erst kürzlich in der Zeitschrift Die Betriebswirtschaft durch Haller (2004) aufgeworfene Frage, ob und inwiefern ein funktionierendes Qualitätsmanagement Einfluss auf die Wirtschaftlichkeit von deutschen Unternehmen nimmt. Konkret wird im Rahmen einer empirischen...