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Over the past years, businesses have had to tackle the issues caused by numerous forces from political, technological and societal environment. The changes in the global market and increasing uncertainty require us to focus on disruptive innovations and to investigate this phenomenon from...
Persistent link: https://www.econbiz.de/10014323786
, die Beziehungen zwischen Mitarbeiterzufriedenheit (MiZu) und Kundenzufriedenheit (KuZu) statistisch für insgesamt 52 …
Persistent link: https://www.econbiz.de/10010292520
werden, ob sich die mit der Einführung des Ombudsmannverfahrens verbundenen Hoffnungen auf eine größere Kundenzufriedenheit …
Persistent link: https://www.econbiz.de/10010305689
Not only the horse as a living creature, but also equestrian sport, has a positive influence on the general upbringing and development of young people. Although equestrian sport still exerts a strong fascination, it is becoming more difficult to inspire young people to take part in this...
Persistent link: https://www.econbiz.de/10010307734
This study aims to investigate, through the development and operationalized constructs of service quality, service charge, perceived value, and customer satisfaction; customer satisfaction and its determinants of the banking industry in Bangladesh. An exploratory factor analysis and structural...
Persistent link: https://www.econbiz.de/10011938313
This paper provides a description of the production process by comparing different frameworks in which to analyze the relations between inputs and output. The analyses are performed on a representative sample of Italian manufacturing firms. We employ both parametric and non-parametric analysis....
Persistent link: https://www.econbiz.de/10010328499
Based on a unique firm-level data set from the German manufacturing sector, this paper disentangles environmental and non-environmental product and process innovations. The multivariate probit analysis shows that the various innovation types are determined by different factors. The estimation...
Persistent link: https://www.econbiz.de/10011753164
Between 2000 and 2009, China became the second largest industrialized nation, while manufacturing industries in other …
Persistent link: https://www.econbiz.de/10010286806
Zwischen 2000 und 2009 ist China zur zweitgrößten Industrienation aufgestiegen und auch die Industrien anderer … rund 6,5 Prozent. Vom globalen Wachstum der Industrie von 50 Prozent profitierte der Standort Deutschland damit weit …
Persistent link: https://www.econbiz.de/10010286839
Chapter from: 'Rising Inequality in China: Challenge to a Harmonious Society', edited by Shi Li, Hiroshi Sato and Terry …
Persistent link: https://www.econbiz.de/10010291942