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Performance management system implementation in a Southeast European transitional country
Jankulović, Aleksandar; Škorić, Vladimir - In: Journal for East European Management Studies 18 (2013) 2, pp. 173-190
Very few papers analyse PMS implementation in developing and transitional countries and the importance of PMS implementation for success in transition. Providing a Serbian perspective on PMS implementation, the study aims to identify and analyze important factors and variables that influence PMS...
Persistent link: https://www.econbiz.de/10011307016
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The financial crisis, labor market transitions and earnings: A gendered panel data analysis for Serbia
Blunch, Niels-Hugo; Sulla, Victor - 2011
panel data set for Serbia, this paper combines both of these issues. Estimation of gross transition probabilities reveals …
Persistent link: https://www.econbiz.de/10010282280
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Transformation of the spatial planning approach in Serbia: Towards strengthening the civil sector?
Čukić, Iva; Perić, Ana - In: Spatial and transport infrastructure development in …, (pp. 272-290). 2019
spatial development as they preceded the first European spatial policies. As Serbia suffered from internal social and … society. Critical analysis of both the regulatory and institutional framework of spatial planning in Serbia indicates a … Raumordnungspolitik vorausging. Da Serbien unter internen sozialen und politischen Schwierigkeiten litt, wurde es von der Unterstützung …
Persistent link: https://www.econbiz.de/10012153754
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Current Trends in Tourism under COVID-19 and Future Implications
Kruczek, Zygmunt (contributor);  … - 2023
The purpose of this Special Issue is to show progress regarding current research and literature on the theme of "Current Trends in Tourism under COVID-19 and Future Implications for Sustainability". In particular, this Special Issue of the peer-reviewed international journal Sustainability...
Persistent link: https://www.econbiz.de/10014520969
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Der Zusammenhang zwischen Mitarbeiter- und Kundenzufriedenheit: Eine Metaanalyse
Gerpott, Torsten J.; Paukert, Mathias - In: Zeitschrift für Personalforschung (ZfP) 25 (2011) 1, pp. 28-54
, die Beziehungen zwischen Mitarbeiterzufriedenheit (MiZu) und Kundenzufriedenheit (KuZu) statistisch für insgesamt 52 …
Persistent link: https://www.econbiz.de/10010292520
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Das Ombudsmannverfahren des Bundesverbandes deutscher Banken im Lichte von Kundenzufriedenheit und Kundenbindung
Körnert, Jan; Wolf, Cornelia - 2002
werden, ob sich die mit der Einführung des Ombudsmannverfahrens verbundenen Hoffnungen auf eine größere Kundenzufriedenheit …
Persistent link: https://www.econbiz.de/10010305689
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Lack of pupils in German riding schools? A causal-analytical consideration of customer satisfaction in children and adolescents
Kayser, Maike; Gille, Claudia; Suttorp, Katrin; … - 2012
Not only the horse as a living creature, but also equestrian sport, has a positive influence on the general upbringing and development of young people. Although equestrian sport still exerts a strong fascination, it is becoming more difficult to inspire young people to take part in this...
Persistent link: https://www.econbiz.de/10010307734
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Determinants of customer satisfaction of banking industry in Bangladesh
Uddin, Mohammed Belal; Akhter, Bilkis - In: Pakistan Journal of Commerce and Social Sciences (PJCSS) 6 (2012) 2, pp. 242-256
This study aims to investigate, through the development and operationalized constructs of service quality, service charge, perceived value, and customer satisfaction; customer satisfaction and its determinants of the banking industry in Bangladesh. An exploratory factor analysis and structural...
Persistent link: https://www.econbiz.de/10011938313
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Seitensprung oder mehr - wie monogam sind zufriedene Bankkunden?
Oehler, Andreas - 2001
Die Studie setzt sich zum Ziel, empirisch fundierte Aussagen zur Wechselbereitschaft aus scheinbar stabilen Haus- bzw. Hauptbankverbindungen zu treffen. Hierbei stehen die potentiellen Wechselgründe genauso im Blickpunkt wie die möglichen Gründe, einen Wechsel nicht zu vollziehen, obwohl...
Persistent link: https://www.econbiz.de/10010296585
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Analyse der Präferenzen russischer Fachbesucher für ausgewählte Messeleistungen mit Hilfe der Choice-Based Conjoint-Analyse
Möser, Nataliya - 2008
Persistent link: https://www.econbiz.de/10010301378