In this paper we investigate the mediating role of psychosocial benefits in the customersatisfaction/dissatisfaction formation process. Most research on this subject deals with thecausality direction of psychosocial benefits and satisfaction, sometimes preceded by anoverall functional benefit...

The present paper examines the joint effect of fixed-term employment and work organization on job satisfaction using individual-level data from the German Socio-Economic Panel (GSOEP). Specifically, we analyze whether workers who are heterogeneous in terms of the type of working contract...

Welche Chancen bieten neue Produktionstechnologien im Kontext der Industrie 4.0 für Hochlohnstandorte, um gegenüber Niedriglohnstandorten wettbewerbsfähiger zu werden und unter Umständen sogar verlagerte Produktion zurückzuholen? Dies wird im vorliegenden Discussion Paper anhand einer...

This report is an overview to the presentations and discussions in the seminar Survival or performance? Healthcare viewed through organization, information management, and personnel held on 3.9.2012. The seminar provided an interdisciplinary forum for the question how the health care system may...

The article examines the relationship between lean production and Industrie 4.0 focusing on the question of autonomy in the work process. In contrast to the claim made by official Industrie 4.0 concepts that the autonomy of the employees would increase, we see in the current implementation...

Confirmation bias, which refers to unintentional and unknowing selectivity in the use of evidence, belongs to the major problems faced by organizations. In this article, we discuss job rotation as a natural solution to this problem. In a nutshell, adopting job rotation provides an organization...

The paper analyzes the contemporary organizational restructuring of production and work within firms. We emphasize the shift from a "Tayloristic" organization of work (characterized by significant specialization by tasks) to a "holistic" organization (featuring job rotation, integration of tasks...

This paper explores the impact of digital technologies on the nature and routine intensity of shopfloor work, the ways in which digital technologies exert their effects and the factors moderating the outcomes of digitalisation in respect of work. The effect of technology cannot be limited to a...

Die COVID-19-Krise verändert die Arbeitswelt. Der Lockdown zur Eindämmung der Pandemie ging in den Betrieben mit der weitgehenden Umstellung auf die Arbeit im "Homeoffice" einher: die Nutzung der betrieblichen Räume wurde stark eingeschränkt, Besprechungen wurden größtenteils auf...