Showing 1 - 10 of 132
.e., airlines, tour operators, hotels, cruise lines, and retailers, have either minimized or even completely stopped their …
Persistent link: https://www.econbiz.de/10012209566
Persistent link: https://www.econbiz.de/10013193231
Based on service dominant logic (SDL) and resource-based view (RBV), this study investigates the impact of service innovation-underlying dimensions, namely, technological innovation, organizational innovation and human capital innovation on market performance and employee productivity in the...
Persistent link: https://www.econbiz.de/10013345806
measure and analyze the sustainability of these hotels. One of the indicators that proficiently measure short … investors. Volatility is a characteristic of hotels which are associated with geographic location, implying changes in the main … hotel size. Portuguese hotels with and without restaurants were analyzed in the 2013-2017 period and the number of available …
Persistent link: https://www.econbiz.de/10012611701
Using the DART (dialogue, access, risk, and transparency) model as a core framework of value co-creation (VCC), and in the context of hospitality services, this study explores the role VCC might have in customers' perceived value (PV). The study delineates two characteristics of PV - perceived...
Persistent link: https://www.econbiz.de/10014525685
-waves week time lag, data was gained from 375 full-time front-line employees working in five-star hotels in Erbil. The structural … responses were confined to front-line employees working in five-star hotels, thus the findings cannot be applied to employees … working in other types of hotels in the hotel industry. The managerial implication is this study has shown the importance of …
Persistent link: https://www.econbiz.de/10014527627
This article studies how the choice of the mechanism of governance affects online ratings of hotels, empirically … data set of 2,328 hotels operating in Spain. Our results support the fit argument, because they show the superiority of …
Persistent link: https://www.econbiz.de/10013327726
This paper presents the results of a bibliometric analysis of published academic research on innovation in hotels. In …
Persistent link: https://www.econbiz.de/10012612309
-star hotels in Spain. Across the sample, a high level of leadership in three of the four dimensions of transformational leadership …
Persistent link: https://www.econbiz.de/10012657281
This study assesses the impact of human resource managers on the effectiveness of hotel branding with reference to Jordanian hotel industry. The study followed a cross-sectional design in which data was collected through a questionnaire-based survey. Subsequently, the collected data were...
Persistent link: https://www.econbiz.de/10014001664