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The mission of the Directorate-General for Justice and Consumers is to uphold and strengthen the rights of people living in the European Union, whether they are acting as consumers, entrepreneurs or workers and the rights of EU citizens in the European Union and abroad. Our policies and our...
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decision-making and interest in cross-border offers, and estimating savings consumers could make. The preparatory phase … presentation of information on consumers’ decision-making, the interplay between contract features and behavioural traits, and … effectiveness of remedies to improve consumer decision-making. The survey examined respondents’ behavioural characteristics …
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