The Secure Societies Advisory Group (SSAG) has considered the strategic priorities that should shape the H2020 programme for the 2016/2017...

This study developed a methodology to assess revealed personal consumer detriment that robustly measures and quantifies the incidence and magnitude of detriment at EU and national level, taking into account both pre- and post-redress financial detriment and non-financial detriment such as time...

The overall purpose of this Behavioural Study on the Transparency of Online Platforms is to understand the impact of enhanced transparency on consumer trust and behaviour in searching and selecting goods and services on online platforms in three specific areas: Area #1: The general criteria used...

The study had a threefold objective: Collecting data and evidence, testing a range of remedies to improve consumer decision-making and interest in cross-border offers, and estimating savings consumers could make. The preparatory phase involved the collection of qualitative and quantitative...

Das Barometer zu den Verbrauchermärkten 2016 bietet auf der Grundlage von Daten, die im Jahr 2015 erhoben wurden, einen Überblick darüber, wie die Bürgerinnen und Bürger der EU die Leistung wichtiger Waren-und Dienstleistungsmärkte der Verbraucher beurteilen. Das Barometer dient zur...